Frigidaire Dehumidifier Won't Collec Water

Often when a dehumidifier is not collecting water, it is because there is either low humidity in the room or possible sealed system issues. The unit is like a refrigerator that consists of an evaporator and the air is pulled across it. When the moist air is pulled across the evaporator, the water droplets in the air are condensed back to liquid form and that is when it begins to build water. So, more than likely the compressor is not running or there is a leak in the sealed system not allowing the evaporator to get cold enough to remove moisture from the air. In some cases depending in where the unit is located, sometimes there is no moisture in the air. Because it is a smaller appliance, repairs are often more costly than the actual unit replacement. Is your appliance still in warranty? If so, you might want to reach out directly to the manufacturer to determine the coverage on your dehumidifier and the procedures to any potential remedy in that regard. Best of luck!