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Frigidaire FAFS4473LW Support Question

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Question posted by carmenserranigue on July 12th, 2011

Washer Machine Reads Error Code E21

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Current Answers

Answer #1: Posted by OnlineOutreachSpecialist on July 13th, 2011 8:04 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320
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This error code means that water not pumping out fast enough.

Technicians would typically check the following:


1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump. Zero, replace the Main Control Board. 120VAC, remove the pump and check it for blockage. If blocked, remove the restriction, if not, replace the pump.

As you can tell, this is not a typical DIY job. You would need to either contact the manufacturer or a service technician for this repair.


Online Outreach Specialist
Answer #2: Posted by OnlineOutreachSpecialist on July 13th, 2011 8:05 AM
OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320
100
points
This error code means that water not pumping out fast enough.

Technicians would typically check the following:


1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump. Zero, replace the Main Control Board. 120VAC, remove the pump and check it for blockage. If blocked, remove the restriction, if not, replace the pump.

As you can tell, this is not a typical DIY job. You would need to either contact the manufacturer or a service technician for this repair.


Online Outreach Specialist
Answer #3: Posted by OnlineOutreachSpecialist on July 13th, 2011 8:05 AM
OnlineOutreachSpecialist

Member since:
March 30th, 2011

Points: 2,848,320
90
points
This error code means that water not pumping out fast enough.

Technicians would typically check the following:


1. Check the drain hose for restrictions. Restriction, correct problem. No restriction, go to step (2).
2. Start the washer and check for 120VAC at the drain pump. Zero, replace the Main Control Board. 120VAC, remove the pump and check it for blockage. If blocked, remove the restriction, if not, replace the pump.

As you can tell, this is not a typical DIY job. You would need to either contact the manufacturer or a service technician for this repair.


Online Outreach Specialist

Related Frigidaire FAFS4473LW Manual Pages

Complete Owner's Guide (English) - Page 2

... several other flammable vapors and liquids in a safe place. IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING Please read all instructions before using this symbol to avoid possible injury or death. Obey all safety messages that follow this washer. WHAT TO DO IF YOU SMELL GAS: • Do not try to light any appliance...
Complete Owner's Guide (English) - Page 3

... on all warnings on or in serious personal injuries. This will release any other packing materials after the washer is flammable; Hydrogen gas is unpacked. You can become airtight chambers. • Keep laundry products out of children's reach. PROTECT CHILDREN • Do not allow children to play . IMPORTANT SAFETY INSTRUCTIONS WARNING...
Complete Owner's Guide (English) - Page 4

... electrical power cord of the washer must never be ex- Power cord with local codes. Never ground the washer to the weather. • Do not install on carpet. resulting in serious injury or death. • Do not combine laundry products for detailed grounding procedures. Do not use an extension cord or an adaptor plug...
Complete Owner's Guide (English) - Page 6

... CASUAL TOWELS COLORS 1 Sort laundry into your stand pipe. Small particles of a pending washer failure and should be washed ...items. • Do not machine wash items containing fiberglass. Operating Your Washer WARNING To reduce the risk of...read the IMPORTANT SAFETY INSTRUCTIONS in your pump is a normal part of the operation of these higher spin speeds. Both of the washer...
Complete Owner's Guide (English) - Page 7

... such as a king-sized comforter, bedspread or sleeping bag separately. • The washer can be tightly packed. The door should not be fully loaded, but the items ...8226; Load large items first. Operating Your Washer, continued 2 Prepare items for safe, successful stain removal instructions. 7 OPERATING INSTRUCTIONS 4 Add laundry load to prevent pilling. • Place delicate ...
Complete Owner's Guide (English) - Page 8

...prevent oversudsing in the cycle. Detergent dosage may see water in early dispensing of the washer. liquid only" chamber. Closing the drawer too quickly could result in the "Main ...water temperature, water hardness, load size and soil level. OPERATING INSTRUCTIONS Operating Your Washer, continued 5 Add laundry products to measure the amount recommended. For best results Use a low-sudsing, ...
Complete Owner's Guide (English) - Page 10

... will automatically lock during the entire wash cycle. • To add a forgotten item to the washer any time during spin, it will not operate with every cycle. when the buttons are no longer...selected. • Remove items from the washer when the cycle ends and place in either direction to release. See the "Washer Settings Chart" for your laundry, not every setting or option is available...
Complete Owner's Guide (English) - Page 12

...For peak rinsing performance and to avoid chlorine residues on select models) If you set your laundry add a Fresh Water Rinse to prevent damage. Stain Pretreat (on select models), Fresh ...reversing 12 NSF Protolcol P351 Allergen Reduction Performance of Residential and Commercial, Family-Sized Clothes Washers The Allergy cycle will occur before the door can be lower and sanitation may not...
Complete Owner's Guide (English) - Page 20

... the cycle at another time. For best results Immediately follow up with one (1) cup of liquid chlorine bleach OR one (1) pouch of TIDE® WASHING MACHINE CLEANER. Then press the Clean Washer option button. You may press the Cancel button to begin the cycle, press Select when prompted during the cycle, the...
Complete Owner's Guide (English) - Page 26

... WASHING MACHINE CLEANER. For best results use both. Press Start to enter Clean Washer cycle. TO REFRESH OR CLEAN INSIDE OF WASHER To clean and freshen the washer, perform the Clean Washer cycle...acid or products containing ammonia. Select Extra Rinse on the door or crawl inside the washer. CARE AND CLEANING Inside Routine Cleaning (Preventative) To help clear any residual bleach ...
Complete Owner's Guide (English) - Page 28

Upon cycle completion inspect the interior of TIDE® WASHING MACHINE CLEANER in Inside Routine Cleaning (Preventative). For especially contaminated areas visible ... If odor is empty (or no detergent or bleach to help clear any residual bleach left after the Clean Washer cycle. You may take several cycles depending on the severity of rubber gasket folds isn't done, and severe ...
Complete Owner's Guide (English) - Page 29

... outlet. 4 Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV) antifreeze to 8 parts water). Replace drawer. 8 Store washer in an upright position. 9 To remove antifreeze from tape or labels with diluted chlorine bleach (1 part bleach to empty wash ... AND CLEANING IMPORTANT Do not store or place laundry products on top of warm water and mild detergent. Close door. 5 Select the Spin Only cycle....
Complete Owner's Guide (English) - Page 32

... • Pour one gallon hot water. PREVENTIVE MEASURES • Run dehumidifier in laundry room. • Avoid overfilling detergent and fabric softener compartments of dispenser. •...of non-HE detergent. • Overdosing detergent. • Leaving a wet load remain in washer. • Cold water washes which may not completely dissolve and remove detergents. SOLUTIONS TO COMMON ...
Installation Instructions (All Languages) - Page 4

... the event of malfunction or breakdown, grounding will reduce the risk of least resistance for laundry hose connection. In situations where a two-slot receptacle is present, it is not recommended...and cold cannot be located so the power supply cord is accessible when the washer is in a risk of local codes, with threading for electrical current. 2 Since your water pressure. POWER SUPPLY -...
Installation Instructions (All Languages) - Page 10

... ensure the power is off at a circuit breaker/fuse box. 5 Carefully slide the washer to the standpipe, inlet hose, laundry tub, etc. Power cord with 3-prong grounded plug 4 Turn on top of the water. Remove and discard door tape. 6 Read the Use & Care Guide provided with the cable tie (provided in the enclosure...
Product Specifications Sheet (English) - Page 2

Always consult local and national electric and plumbing codes. Width C - Width C - Depth 36" 71...dedicated circuit having 2-wire service with Door Open 90˚ Pedestal Dimensions A - Ft.) Controls Washer Drum Interior Interior Light / Door Trim Vibration Control System Wash System Advanced Rinse Technology TimeWise™... instructions on the web at frigidaire.com. Front Load Laundry -
Wiring Diagram (All Languages) - Page 1

...operation. Door Lock READING ERROR CODES 1. Press and hold the "cancel" and center button under the display simultaneously for 3 seconds. NOTE: E00 means no error displayed and the washer momentarily starts then ... is no failure code experienced. Main Board (Board located inside machine on the MB make sure that they are flashing). Motor Control UI - Wake the washer up , turn the...
Wiring Diagram (All Languages) - Page 2

...machine, push the spin speed and soil selection keys simultaneously and hold until the LEDs stop flashing. When the door is no error... from the start position. Exiting Diagnostic Mode To return the washer to normal operation: a) Unplug the power cord, wait 5-8.... The recirculation pump and drum light will signal the last 5 error codes with E00 being no more than 10 seconds. 2 This is ...
Wiring Diagram (All Languages) - Page 3

... sensing failure Clogged drain pump. Advise customer to test (12). MC is open. UI_MB communications error Console or Main Board control problem. Refer to test (15). Refer to test (5). Refer to...Door PTC Circuit Problem Line door sensing failure. Low Voltage to test (3). Error code Error code chart Fault condition Check E11 E13 E21 E25 E26 E31 E32 E35 E38 E41 E43 E45 E47 E48 E4A E52...
Wiring Diagram (All Languages) - Page 5

...the heating element. Check wiring between 105 & 130 Ohms, replace the motor. Unplug the unit for error codes EA1, EA2, EA3, EAE or EA5, replace the main control board Test 13: 1. Spin ...wiring between 3 and 6 Ohms. Yes. No. Go to pin 3). All readings should be Yes. Check pump for error code E5C, replace the motor control board. Communication problem. If not, remove the ...

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