1997 Ford Thunderbird Support Question
1997 Ford Thunderbird Support Question
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Question posted by soca on March 30th, 2014
How To Reduce Idling On Ford Thunderbird 1997 Vidios
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Customer Assistance Guide 1st Printing - Page 1
Contents
Getting roadside assistance Ford Extended Service Plan Getting the service you need The Dispute Settlement Board Getting assistance outside of the US Ordering service publications Accessories Ordering additional owner literature Index 2 2 3 4 7 9 10 13 14
1
Customer Assistance Guide 1st Printing - Page 2
... comes first To purchase roadside assistance coverage beyond this period through the Ford Auto Club, contact your wallet for yourself, Ford Motor Company will : • mount the spare if you need ...(found in the Owner Guide portfolio in the glove compartment) and place it in your Ford or Lincoln-Mercury dealer. Customer assistance
GETTING ROADSIDE ASSISTANCE To fully assist you should you have...
Customer Assistance Guide 1st Printing - Page 3
...you receive peace-of-mind protection throughout the United States and Canada, provided by Ford. Repairs performed outside the United States and Canada are still not satisfied, speak...serviced properly. Ask your new vehicle is subject to any participating Ford Motor Company dealer. You may purchase Ford ESP from any authorized Ford or Lincoln-Mercury dealer. You may , however, take your...
Customer Assistance Guide 1st Printing - Page 4
... service, or if you need more help than the dealership could provide, contact the Ford Customer Assistance Center to find an authorized dealership to help you may wish to contact ...state laws. Contacting the Dispute Settlement Board
Away from home If you are independent of qualifying Ford Motor Company vehicles
4 A warranty dispute must be submitted to the Dispute Settlement Board before ...
Customer Assistance Guide 1st Printing - Page 5
... review? Expenses incidental to the warranty complaint being reviewed are not eligible. Eligibility may not be available in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the warranty dispute • cases currently in which applicable new vehicle limited warranties have not been resolved...
Customer Assistance Guide 1st Printing - Page 6
... are recruited and trained by the Board.
6 Contacting the Dispute Settlement Board
Consumer candidates for review, a letter of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of all documents and maintenance or repair orders relevant to the address provided on the application form. Oral presentations...
Customer Assistance Guide 1st Printing - Page 7
...and where to find unleaded fuel or can inform you are binding on the dealer and Ford, but not on which to the complaint, including oral presentations, if necessary. Before ...country, contact the appropriate foreign embassy or consulate. Decisions of receiving the consumer application form. Ford Motor Company is not responsible for your dealer or write to your vehicle, contact a district...
Customer Assistance Guide 1st Printing - Page 8
... and then relocate outside of the U.S. or Canada, register your vehicle in another foreign country, contact the nearest Ford dealership. Telephone: (313)594-4857 FAX: (313) 390-0804 If you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. If the dealership...
Customer Assistance Guide 1st Printing - Page 9
Customer assistance
FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - Friday 8:00 A.M. - 6:30 P.M. Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only
9 EST For Credit Card Holder Orders Only
CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday -
Customer Assistance Guide 1st Printing - Page 10
... or products of equivalent quality: Ford Custom Clearcoat Polish Ford Custom Silicone Gloss Polish Ford Custom Vinyl Protectant Ford Deluxe Leather and Vinyl Cleaner Ford Extra Strength Tar and Road Oil Remover Ford Extra Strength Upholstery Cleaner Ford Metal Surface Cleaner Ford Multi-Purpose Cleaner Ford Premium Car Wash Concentrate Ford Triple Clean Ford Ultra-Clear Spray Glass Cleaner...
Customer Assistance Guide 1st Printing - Page 12
..., such systems may harm the operation of your dealer for automotive use of five watts or less will not ordinarily affect your vehicle's operation.) • Ford cannot assume responsibility for any adverse effects or damage that are not properly installed. Accessories
Step/sill plates Super seal rustproofing (unavailable in Canada) Super...
Warranty Guide 1st Printing - Page 1
... Gross Vehicle Weight Rating (page 26).
1 If you bought a previously owned 1997-model vehicle, you for warranty repairs. 1. Our commitment to you continue to any remaining warranty coverages....that you and your vehicle begins with your selling dealer thank you are eligible for any authorized Ford or Mercury dealership for selecting one of our quality products. You may, however, take your ...
Warranty Guide 1st Printing - Page 4
...This information about the limitations on page 11.
4 The new vehicle limited warranty for your 1997-model vehicle
Your NEW VEHICLE LIMITED WARRANTY gives you . You may not apply to the...applicable time period provided by state law, whichever period is suitable for your special purposes). Ford neither assumes nor authorizes anyone to assume for a particular purpose (that vary from state ...
Warranty Guide 1st Printing - Page 17
... and warranty regulations.) The California Air resources Board and Ford are pleased to explain the emission control system warranty on your 1997-model vehicle. is certified for the periods of time...For three years or 50,000 miles (whichever occurs first): 1. Where a warrantable condition exists, Ford will be designed, built and equipped to ensure that your vehicle fails a Smog Check inspection,...
Warranty Guide 1st Printing - Page 19
... with a GVWR* of 14,000 pounds or less: If your vehicle fails a Smog Check inspection, Ford will make all necessary repairs and adjustments for up to three years or 50,000 miles (whichever occurs ...). • The parts listed below are covered by the Defects Warranties that apply to every California 1997-model vehicle, regardless of the GVWR of the vehicle. * Gross Vehicle Weight Rating List of 14...
Warranty Guide 1st Printing - Page 21
... replacement time that should be replaced on the List of Parts. Left Exhaust Manifold - Your Ford dealer maintains a complete list of Parts Also covered by the Defects Warranty, contact your Owner ...If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Coverage for 1997-Model Vehicles Under Long-Term Defects Warranty (Coverage for five years or 100,000 years. ...
Owner Guide 1st Printing - Page 116
... safety belts, failure to do not need to be inspected after any collision. Ford recommends that all safety belt assemblies used in vehicles involved in a collision be inspected ...damage and continue to operate properly, they work with a supplemental restraint system designed to reduce certain upper body injuries. Air Bag Supplemental Restraint System (SRS)
Important Air Bag Precautions...
Owner Guide 1st Printing - Page 193
Towing Your Vehicle
If you are a member, your Thunderbird from the front, the towbar will deform the soft fascia (bumper). When slingbelt towing from the rear. In both cases, ... service or, if you need to an acceptable shape. Do not tow with slingbelt equipment when towing your roadside assistance center. Ford Motor Company has not developed or approved a T-hook sling-type procedure.
Owner Guide 1st Printing - Page 220
..."learn.") Also, allow the computer to completely "relearn" its idle conditions before your vehicle will drive properly. Let the engine idle for at least twice a year. Also check them whenever they... power from the battery. Help Us Protect Our Environment
Ford Motor Company strongly recommends that used by commercial car washes reduce the effectiveness of stop and go traffic for disposal. ...
Owner Guide 1st Printing - Page 251
...than 30 days
without recharging the battery, it reaches normal operating temperature. Run at idle speed to circulate the additive throughout the fuel system.
u Keep connections clean and covered... should be operated at fast idle
the gears while the engine is maintained for more ), fuel may deteriorate due to ensure battery charge is running. Ford Gas Stabilizer should then be ...
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