Question posted by fbcook2011 on November 16th, 2019
I Was Not Giving My Recept Back And Even With The Trans.number They Will Not Ref
refund my money on the cordless phone i bought. What can i do
Current Answers
Answer #1: Posted by Odin on November 16th, 2019 11:47 AM
Sorry for your problems. Here are some steps to consider, in order:
- Call central customer service, and if necessary politely but firmly ask for a manager (use the contact information at https://www.contacthelp.com/family%20dollar/customer-service).
- Complain to corporate: use the corporate contact information at use the corporate contact information at http://www.corporateofficeowl.com/family%20dollar/Corporate%20Office.
- Complain to your state's consumer protection agency: see https://www.usa.gov/state-consumer. Or if necessary complain to the agency where Family Dollar is located. (You can determine that using the link in par, 2 above.)
In addition, you may want to consider a review/complaint site like www.complaintsboard.com/, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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