Question posted by pruebear2007 on June 21st, 2011
My Son Has Been Locked Out Of His Account!? [email protected] Help!!
Why my son has been locked out I do not know. This is the 2nd time this has happened!! He has done nothing wrong, and the only thing I can think of is we use the same computer to send each other stuff on games. Please help reinstate his account. It is frustrating to have to reopen accounts and start games over!!
[email protected]
Current Answers
Answer #1: Posted by kcmjr on June 21st, 2011 10:05 AM
kcmjr
Member since:
May 5th, 2011 Points: 4,254,245
Member since:
May 5th, 2011 Points: 4,254,245
What is locked out Facebook, or Yahoo?
How old is your son? If he is under 13 years old someone may have flagged his account. Facebook trerminates accounts for persons under 13 without warning. Also if his account has been compromised and is sending spam to other users he may have been flagged.
Facebook support is spotty. They have no phone support.
The only way to contact them is via the help pages on the web site.
You must work through the links on these pages:
https://www.facebook.com/help/?topic=login_and_password
https://www.facebook.com/help/?topic=warnings
https://www.facebook.com/help/?topic=security
It's unfortunate but since Facebook is SO big (500 million users) they simply can't address everyone quickly. Just keep at them and eventually you should get the issue resolved.
Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.
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