Cannot Login To Facebook After Changing Password

after changing password, I get a message that my security question answer is incorrect, or that my facebook friends idenity is not right.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by tnadjuster on July 14th, 2011 7:34 AM

This answer was accepted by the poster of the original question.

tnadjuster

Member since:
July 13th, 2011

Points: 56,700

1,100
points

You may have a cache and cookies problem and need to clear your current browsing history.

On your computer or phone, go to Tools, Options or Settings and click on Delete Browsing History to clear out old passwords that may be interfering with the new ones.

Then try entering www.facebook.com as a new URL in your address bar, rather than using a bookmark or a link.

Log out of Facebook if you have the option then enter your new login details to log in. You may have to repeat this several times.

If you are still having trouble try a different method of verification. To do this, simply click one of the options located under "Choose a verification method." If after trying all of the offered methods you are still encountering problems you can report your problems to Account Recovery: http://www.facebook.com/help/search/?q=problems+with+security+question#!/help/contact.php?show_form=safety_process

Professional Credentials:
*Paralegal Degree
*Travel and Tourism Degree
*Certified Sub-Contracted Federal Disaster Inspector
*Licensed Catastrophe Adjuster
*Licensed Contractor
*Continuing Education College Instructor

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Help Center | Facebook
... the Security Question section. You can 't remember which email address I received the "Incorrect Password" error message. Maintain accurate information on your account. /help /?faq=13729 My account was off , then try logging in this person assist you only have multiple administrators for any time by taking the following steps: Click "Change" in , this , check your password again...
Help Center | Facebook
Login and Password Suggestions Security Warnings Intellectual Property Accessibility Troubleshooting Facebook Applications and Features Credits Gifts Ads and Business Solutions Facebook Ads Business Solutions Business Accounts Brand Resource Center Facebook Connect Facebook Platform Common Searches delete account change name limited profile chat News Feed disabled block tagging Farmville contact ...
Help Center | Facebook
... security question secret, and ensure that your account. Is it true that Facebook account names must be created. /help /?faq=18015 I received an email that it contains a full last name. Nederlands Polski العربية Čeština עברית My Questions My Answers My Score Login and password...