Question posted by olivofamily on April 26th, 2013
My Account Was Suspended
Current Answers
Answer #1: Posted by SoCalWoman on April 26th, 2013 11:31 PM
I believe there are two issues within your one question.
- An alternative option to receive the verification code to reset a password when the mobile number registered on Facebook is no longer accessible.
- Relates to the suspension to your Facebook Account.
If correct, please continue reading.
Facebook Suspension: Once a suspension is placed on a Facebook Account, the reason and timeframe of that suspension is provided to the Account Holder. Various factors determine how long a suspension of an account will remain in effect.
However, if for some reason, you feel this suspension was placed inappropriately, you may contact Facebook by filling in and filing this form online.
Password Reset: You may use the Account Recovery link, which will provide 3 options to verify you are the Account Holder (Mobile Number is just one of the options). However, the other information will have to already exist in your account. ie: email address, registered full name, etc.
Please note: You will not be able to reset your password until the suspension is no longer in effect.
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
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