Question posted by avhik27dey on May 1st, 2011

My Account Is Locked. And The Security Code Is Not Coming On My Regd Mobile

My FB Account has got locked and the Security Code is not coming on my registered mobile for getting the account activation during the review process.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 8th, 2011 6:19 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,070
points
Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...registered a username, try logging in with my mobile number and now I create a business account...account, enter one . /help /?faq=17022 Maintaining access to your account How can still access is turned off , then try to your Facebook account are active... I get an ...lock key is associated with . You can add a security question to merge accounts. Add a security question to add another account...
  • Help Center | Facebook
    ...process in case you have been deactivated or deleted. /help /?faq=15665 Memorializing Accounts What does memorializing an account... memorializing accounts, please review information located in our Help Center /help /?faq=13016 What happens when my account has ... probably also access your account are immediately made inaccessible to further secure your account from Facebook saying that only...
  • Help Center | Facebook
    ...Mobile Texts I use our Mobile Uploads feature to application. To completely remove a number from your account on this text with your mobile service provider. You can I choose when I receive more information about whether your c... Once you activate your mobile texts, you are not getting...Mobile Texts if I didn't receive a confirmation code...the Account Settings page, click "Register ...

Similar Questions

Cant Get My Security Code From My Mobile As Its Out Of Use
I have recently had my password changed without my notification. I can reset the password, but I nee...
(Posted by joshgibson91 11 years ago)
I Can't Get The Security Code On My Mobile Number To Login To My Account
I CAN'T GET THE SECURITY CODE ON MY MOBILE NUMBER TO LOGIN TO MY ACCOUNT
(Posted by ahmedamin0331 12 years ago)
I Can't Get The Security Code On My Mobile Number To Login To My Account!
I have tried a million times to login to my fb account by entering my password and e-mail but as I t...
(Posted by saranasir25 12 years ago)
What Keeps A Facebook Account Active?
Is friends posting on a wall enough to keep the account active or does it require owner access? is t...
(Posted by cowboy32563 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.