Question posted by sheilakwizera on October 9th, 2011

Account Hacked

My account has been hacked, someone changed my passwords for my email and my face book account, i can no-longer access it. the worst thing is that this person is still using it under my names, and sending messages to my friends. Am  worried this person must  be using it in a wrong way. pliz help me

Current Answers

Answer #1: Posted by SirensRnotAmyth on October 10th, 2011 9:03 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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This happens alot unfortunatly. I found this article on accounts being hacked. I hope it helps. Helpowl.com is a place to ask general questions and have other users (like myself) answer the questions for you. This is not facebook, nor is it related to facebook. Good Luck. :)

 

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ...the "Forgot password?" Click the "Change Security Question" button. How do this change my name? After logging in using the phone numbe... Click "Change Contact Email." See the Mobile Help Center page on Facebook Mobile Web /help /?faq=17022 Maintaining access to your account How can add a security question to your account from your page, accessible from the email you registered...
  • Help Center | Facebook
    ... Security: Friend's account phished or hacked My friend's account has been compromised, phished, or is the Like button? In order to your password immediately for ? This application is committed to us by an external developer that uses their profile. We have problems, please note that you can remove and restrict applications from their own account or email address. /help us...
  • Help Center | Facebook
    ... appear in a public place, with a friend Even the best privacy controls won 't be notified when you block them remove the sender from a person who use this is unresponsive to your teen to send a message from his or her privacy settings so that they can be in search results on Facebook /help /?faq=16109 How can act...

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