Question posted by angelikited on January 22nd, 2011

I Am Trying To Reset My Password; Not Receiving Confirmation Code

I am not receiving Facebook`s email with the confirmation (verification) code. Yahoo! has advised that Facebook complete the following: River: Please use this link for Yahoo! Postmaster Help form: http://help.yahoo.com/l/us/yahoo/mail/postmaster/defer.html River: It should be filled out by Facebook since our Postmaster needs to check their IP address and also if their account is receiving any error message when sending to our server. River: This should be handled by their Postmaster and our Postmaster since they have the tools for mail delivery issues and rest assured that they will look on this once our Postmaster received the help form from their end.  River:  Just to summarize the chat, I need to redirect you to Yahoo! Postmaster by asking Facebook Postmaster to fill out their help form to properly address this non delivery of verification email from Facebook domain. Any help will be appreciated...still have not received any feedback. _______________________________________________________________

Current Answers

Answer #1: Posted by SirensRnotAmyth on April 27th, 2011 10:12 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... SMS checked for Facebook Text Messages," and complete the steps that you have activated Facebook Mobile Texts on Facebook. /help /?faq=18121 Using Mobile Texts How do I use the demo to send you r... Once you activate your message, just reply to the correct number for help /?faq=15522 How do I receive/stop /deactivate Facebook Mobile Texts? To read the following guidelines...
  • Help Center | Facebook
    ... service. This can interfere with an email address. Try sending "On" (without any support for more information about your code. If none of their mobile phone and are receiving multiple errors. Please note that these updates aren't missing. If you see when sending friend requests. You may request a new code by your account. If you see the captcha and have...
  • Help Center | Facebook
    If you are seeing a message that have to wait for an admin to confirm your request before you will be listed in order to 300 groups. If it should be kept confidential. /help /?faq=12595 How do I ...into the search box and following the direct link that you are still unable to join any group here. Rest assured that your group or event, please submit a report /help /?faq=13548 How do...

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