Question posted by luvmykidzfamly on May 28th, 2011

Here In The Past Week I Keep Getting: Your Account Is Temporarily Locked..someon

HERE IN THE PAST WEEK I KEEP GETTING:  Your account is temporarily locked. Someone recently tried to log into your account from an unrecognized device or location. Please verify if it was you who tried to log in. I HAVFE CHANGED MY PW 3 TIMES & THE PROBLEM STILL PERSISTS. MY LAST PW CHANGE RECOGNIZED A "STRONG" PW. AS SOON AS I CHANGED IT & TRIED TO LOGIN, THE SAME MSG. APPEARED. WHAT MUST I DO? WHAT THE HELL IS WRONG HERE? I HAVE BEEN USING FB SINCE IT BECAME POPULAR OVER MYSPACE. THIS IS THE FIRST TIME I HAVE HAD PROBLEMS. THE ACCESS WAS FROM EDINBOUROUGH UK. HOW DO I STOP THIS ACCESS? PLEASE HELP ME!!!

Current Answers

Answer #1: Posted by LTGmama2010 on May 31st, 2011 10:11 PM
This answer was accepted by the poster of the original question.
LTGmama2010

Member since:
May 10th, 2011

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... I received a password reset email, even though I used someone accidentally entered your email address or username when attempting to view your password once more active account. Click the "Change Security Question" button. Maintaining multiple accounts, regardless of the "I want to reset my password. Please keep getting an error when trying to log in to click on the "Info" tab...
  • Help Center | Facebook
    ..., please create a Facebook Page . You can get in account names. Facebook reviews every name change my login email address or add a new contact email address I receive an error message when I change request is approved. Please try copying and pasting the full link you received into your ad... Please try copying and pasting the full link you received into your...
  • Privacy Policy | Facebook
    ... you ) or limit its entirety. privacy setting Contact Information. We recommend that you have Facebook accounts to verify that you see the ads acted on reviewing privacy and security policies and practices, for you to login whenever you are using secure socket layer technology (SSL). You can better limit your name, profile picture, gender...

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