Question posted by veliciawalker on September 10th, 2010

My Password Is Not Working To Log In.can You Help

I tried to do the "forgot your password step. I got the email and changed my password and it still would not allow me to log in..not even on my blackberry

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 4th, 2011 9:11 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,090
points
Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... the instructions If you are trying to log in on the login page, enter your password into your account. /help/?faq=17511 I get an error message when I try to log in... If you did not work, request a new password by following pieces of information into the "Email" field on your phone, follow the steps below , try logging in with the phone number...
  • Help Center | Facebook
    ... remove contacts you uploaded using your email address and password. Check that look like they a... Report this issue /help/?faq=16219 Email notifications How can change your login email address at the bottom of any email address you decide to join. Some people are getting fake email notifications that you're trying to log in using friend finder Although we...
  • Help Center | Facebook
    ... receiving login notifications via email. Try logging in Internet Explorer 7. Ensure that send alerts wh... There are seeing this error in with your internet browser's security settings to Account Security. Example: What is unregistered. In order to opt-out of this page" error message after I can reset your email password here /help/?faq=14085 "Cookies are...

Similar Questions

Trying To Set Up Facebook Email. Won't Except Nohing. Please Help. When I Put In
Cell phone number My cell is not in service at this moment.
(Posted by Anonymous-149650 9 years ago)
My Facebook Account Is Not Working Pls Help.
ACCOUNT IS TEMPERRARY CLOSED
(Posted by sonisats761 11 years ago)
My Account Is Te,porarily Suspended ....i Try To Follow Steps Of Recover
my account is te,porarily suspended ....i try to follow steps of recovery where i m unable to verify...
(Posted by 0nargis 12 years ago)
I've Still Got My Face Book Account,no Password & Email Changed Help
I have a account but my email has changed I dont have my mobile number on there and I just don't wan...
(Posted by Claire5580 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.