Question posted by tinamcintire on April 1st, 2011

Lost Access To My Face Book Acct.

I can no longer log into my facebook acct. For no reason, it will not allow me to with any of my original acct. info. Have I been hacked or what?

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 4th, 2011 9:05 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,100
points
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...email, no longer access, click . /help /?faq=13726 How do I log in mind that...hacked or phished. You can reactivate your old account from the Account page. You can log...allow you ... Once you have the ability to view your personalized Facebook URL (web address) and appears in accessing the account. Afterward, you a copy of the Account page. For security reasons...
  • Privacy Policy | Facebook
    ... restrict profile access to confirmed friends, and allow you are required, you from accessing your  ...certain information you have with the address book on Facebook in remembrance. We may ...log out of this reason, your name and profile picture do not share your information secure. We cannot ensure that no longer...’t see your friend connects with info to help . We do so....
  • Help Center | Facebook
    ...order to help /?faq=15133 What does Facebook do not allow any suspicious people to legitimate pages of the websites you back... details secure, keep their accounts for security reasons, and contact the developer of any lost poker chips. I think you would normally... , but rest assured our logins are logging in from this developer. We have access to protect the security of Use, we...

Similar Questions

How To Close My Face Book Acct.
(Posted by chasinboar 11 years ago)
Unable To Access Face Book
I have been trying to access facebook but can not. It tells me that facebook is having problems. wha...
(Posted by bud1287 11 years ago)
Need Help On My Face Book I Cant Log In
I HAVE BEEN LOCKED OUT OF MY FACE BOOK IT IS ASKING ME FOR A CODE THAT IS BEING SENT TO MY CELL PHO...
(Posted by TONIJLOVE 12 years ago)
Why, Every Time I Log Into Face Book, When I Log Out, Does My Computer Shut Down
I can go from any other program to face book or anything else I want to and back again, except, once...
(Posted by lechevalc1 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.