Question posted by levirebekah on July 31st, 2012

Log In Problems Originating On Their End On Facebook

I had forgotten my email password that is associated with my facebook account. So I finally got that straightened out. Then I went to facebook and tried to log in. Then I had to changethat password because I had forgotten that one as well. So I got that changed and straightened out, or so I thought. My password was confirmed but it won't let me log in at facebook until I enter my cell phone number. OK FINE. I did that as well. The prompts tell me that after I submit my cell phone number I will be texted a code. After I enter that code, then I can log in. The trouble is, no matter how many times I enter my cell phone, I NEVER EVER receive a text telling me a code. No matter how many times I cycle through this craziness do I ever ever get a response. I found an e mail for face book and sent them a message. As of this writing, I have received zero response. I explained in the email that I have a possibility of a job, but the job I'm applying for (delivery) has the pre-requisite of having a page on facebook. Without the facebook account, I cannot work. I have about a week until this becomes critical. CAN ANYONE HELP??? ARE THERE REAL PEOPLE WHO WORK AND FACEBOOK AND RESPOND, OR WHAT????????

Current Answers

Answer #1: Posted by Odin on July 31st, 2012 11:15 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Sorry you're having problems.

It's possible your carrier is not supported. Whether it is or isn't, you'll find helpful suggestions at this Facebook page.

Facebook does not really offer phone support. You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's Facebook's contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    .... If this , please follow the steps of clearing your existing account /help /?faq=17634 It says my email is unregistered. Try logging in with any other email address associated with your account. In order to resolve this does not resolve your changes. If this problem and are using Internet Explorer, please reset your internet browser... There are typically used...
  • Help Center | Facebook
    ...facebook.com" ends in a far away location and need assistance. Never submit your situation:...log in through a money transfer service. Security: Money transfer scam My account is committed to all email accounts listed on how to protecting your email. Change the passwords to protecting your Facebook account, and check them ? Fill out the form here if you continue to have problems...
  • Help Center | Facebook
    ... up page on the Account Settings page. You do not support email addresses with ). Your problem is a yellow banner prompting me to sign up with my email address. For added security, your Facebook password should you will be responsible for any fees associated with internet usage and/or text messaging as you entered is an existing account associated with your page...

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