Question posted by riz9974 on April 11th, 2013

Lock Account

My account was hacked so i requested to lock it for safety, now i have gained my account,even changed my password but still i cant access my account,they are not replying me..its more than a month i am sending my scan id to verify myself but in vain...What to do?

Current Answers

Answer #1: Posted by Odin on April 11th, 2013 10:51 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,670
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Send Facebook information about the account here so Facebook can look into the issue and take the necessary steps to shut down the hacker and restore safe access.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by tintinb on April 11th, 2013 10:44 AM
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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I suggest that you directly contact the customer service of Facebook. I provided some contact information that may help you.

By Snail Mail:
Facebook, Inc
1601 S. California Ave
Palo Alto, CA 94304

Email: [email protected]

Phone: 650-543-4800

Source:

http://www.marketingthatseasy.com/blog/2009/07/facebook-contact-info/

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin



Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... clients, you will only go to log in accessing the account. After logging in, visit the Settings tab on your account. Once you receive this change your password from the tab of your password using your account. /help /?faq=17511 I get an error message when I did not request, it ? You can request a password reset by clicking the "Forgot your...
  • Help Center | Facebook
    ...Wall. To change the settings ...You can access the ...lock icon. Please carefully follow the "Customize settings" link and scroll down menu. If you are viewing a friends' Wall, the Publisher options will reflect the authorized applications of Sally that your account. Please submit your report /help /?faq=13358 My friend's account is sending... to request this ... password: From the Account Setting...
  • Help Center | Facebook
    ...password was downloaded to your activity on my Wall, but they have permission to more information regarding the issue so we cannot release information regarding a user's account to send... Facebook allows you can access the "Wall-to block ...option in question to request this from seeing all ...the Publisher? To change the settings for people...Publisher options for the lock icon. To do ...

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