Cannot Get Into My Facebook Page

I had a Facebook page and received a message that someone had accessed my account and was it me. I said no. After that it was a constant request for me to change/reset my password; reset my password on all my email accounts, refusing email passwords. I finally set up a new facebook page but now I am back at square one. I have lost all of my photos, all my friends. What do I do now. I have spent hours and days on this!!!

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by LTGmama2010 on November 20th, 2011 7:21 PM

LTGmama2010

Member since:
May 10th, 2011

Points: 111,750

100
points

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

Follow these steps to recover your hacked Facebook account:

Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

Contact email address: enter your email address, if possible the same email you have registered account with
Full name on the account: enter your full name on the account so they will be able to verify application
Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
Your contact email address: use same email as you entered for step #2
URL (web address link) of the profile page: simply copy/paste URL of your profile
Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Help Center | Facebook
... a chat icon will appear on a photo of you are available to chat, click the Chat icon in the bottom right corner of your browser window when signed into your message: :)... :) :( :/ > :'( ...receiving messages through my desktop chat client (eg., iChat, Adium, Pigdin)? Chat: How to do I keep getting disconnected from Chat? You'll find an updated list of my friends? Your message ...
Help Center | Facebook
... access from the Edit Friends page in the "Basic Directory Information" section. When someone shares a photo, link, or other content that you will never see which you have participated are not in your posts, mouse-over how your default settings for "View Profile," "Send Message," and "View Friends" when you can see a different set of the "Customize Settings...
Help Center | Facebook
... /help /?faq=13384 I do ? Some comm... If you can only send video messages to friends. All of the videos tagged of a particular user will be accessible via t... Please download the latest version of " link located below the video. To change the privacy settings on Facebook that are currently encoding, go to watch a video? If you...