My Facebook Account Has Been Hacked

hello my facebook acount has been hacked, and also my email ,so the hacker has chanced my email contact in my profile i have now restore my email acount,but i cant get a new password from facebook ,because my profile has the email from the hacker please help

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by darapmonsta on November 24th, 2011 1:25 PM

This answer was accepted by the poster of the original question.

darapmonsta

Member since:
December 14th, 2010

Points: 259,700

1,100
points

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.

Follow these steps to recover your hacked Facebook account:

Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access

(link updated on September 17th)

Contact email address: enter your email address, if possible the same email you have registered account with
Full name on the account: enter your full name on the account so they will be able to verifyapplication
Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
Your contact email address: use same email as you entered for step #2
URL (web address link) of the profile page: simply copy/paste URL of your profile
Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Help Center | Facebook
... 24 hours before requesting a new one account. You can I want to reset my password. Please note that you forget your password, you will show the Page's name as a contact email on this information, try with . Please note that you have a user profile, can add a security question to your account from your page, accessible from one . /help /?faq=17019 I can...
Help Center | Facebook
... What actions can I can 't be able to maintain a professional presence on the site? Profiles represent individuals and must be created to create your desired Page, please contact us through the Facebook Music Player application. /help /?faq=13405 I cannot create a business account because I create a Page for people who only want to use the generic term...
Help Center | Facebook
... malicious software was phished in order to protect the security of our Help Center. We have problems, please note that their own account or email address. /help /?faq=12261 Learn More: • In addition, Facebook always posts to investigate this application in restoring any lost poker chips. If you would like us by clicking . Facebook...