Question posted by pinacolda777 on September 18th, 2011

My Facebook Has Been Down 4 Days I Cant View Older Post Facebook Has Not Respond

how do i get facebook to respond i tried the help page 

Current Answers

Answer #1: Posted by kcmjr on September 19th, 2011 4:50 PM
This answer was accepted by the poster of the original question.
kcmjr

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Facebook has over 500 million users.

The hardware required to manage that many accounts is  massive.  The databases alone are huge and they are on numerous machines scattered about the world.

The result is that there is no way they can maintain 100% uptime.  Occasionally something must be taken offline for maintenance. 

What you are experiencing is just site maintenance.  The databases and/or the web servers and other hardware that manage your account are being serviced.

This type of work can take up to 24 to 48 hours to complete.  One would think Facebook would have redundant clustered systems but that does not seem to be the case.

There could be other issues as well but since they are less than forthcoming on such things you will simply need to wait it out.  They have no tech support phone number so there is no one you can call.

Go to this web page for a full explenation: http://facebookdown.com/account-currently-unavailable

Also, the hacker group "anonymous" has threatened to knock Facebook off the Internet on November 5th coinciding with Guy Fawkes night.  Hackers do occasionally attack Facebook but only occasionally succeed in doing any damage.  This could also be a factor in what you're seeing

Your situation may be something different.  4 days is a long time for system maintenence. 

Can you get into other web pages?  Sounds like you can get into Facebook but are just having issues.  By "DOWN" do you mean no access at all?  Not able to log-on? Your account isn't worked as expected?

Please leave us additional detail about the specific error messages and rersponses you're seeing.


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  • Privacy Guide | Facebook
    ...able to access it 's essential to helping people find and connect with one click, and your settings will override your "Posts by anyone viewing your profile, and applications and websites ...off Facebook. With our recommended settings, your information is distributed across all the day-to the appropriate audience. If advertisers select demographic targeting for their information is ...
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