Question posted by chanelgibson on October 3rd, 2012

Why Is My Facebbok Account Temporarily Locked Due To Malware.. How Do I Unlock I

i cannot access my facebook account due to malware, i need to please access my account as i have no valid explination as to why it ha been locked.. I have gonr to all the help websites provided by face book but the are of no use to me. Please could you advise on what to do Thanks  

Current Answers

Answer #1: Posted by Odin on October 3rd, 2012 9:41 AM
This answer was accepted by the poster of the original question.
Odin

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Your question is confusing. If you know the problem is "due to malware," then you know you must remove the malware. Since you didn't identify the malware, we can't advise you on how to do that. Otherwise:

The most common reason for disabling an account is use of a fake name. Facebook requires real first and last names. You'll find more details on this Facebook page. If you think that may apply to you, you can request a review of your own situation here. Otherwise, your best bet may be to use this form.

        Or...

Facebook's spam detection system has determined (rightly or wrongly) suspicious or deceptive activity that violates Facebook's Statement of Rights and Responsibilities. For a review you can file this form, or, if you're your page's admin, you can go to your page's admin panel and click Appeal.

        Or...

Facebook is making an improvement to the database that your account is stored on. During this time, you will not be able to gain access to your account. In most instances, this maintenance will last only a few hours. (Facebook doesn't do site maintenance on all accounts at the same time, so it's possible that some of your friends will have full access even though you don't.) If the issue lasts longer than 24 hours, you may wish to follow these instructions to clear your browser's cache and cookies. If that doesn't work, try submitting this Facebook form. This information is from this Facebook page, which you may wish to consult for further guidance.

            Or...

If none of the above seems to apply, file this Facebook report.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    ...steps provided: Run... malware ...use the most current version of your settings for ? Be sure that you can control the visibility of content to "Everyone." /help /?faq=15699 Is it possible to approve Wall posts before they will need...Account drop-down menu. Facebook does not display your total Wall post count, as it . /help/?faq=16428 Can my friends see Publisher options for the lock...website...
  • Help Center | Facebook
    ... Answers My Score Disabled Why was used primarily for professional promotion, this includes any obscene, pornographic, or sexually explicit photos, as well as any photos that have been reported or detected for policy violations may have been recently compromised by mistake, click . /help/?faq=1581 The account I created to : Continued prohibited behavior after...
  • Help Center | Facebook
    ... time-intensive. You can report the issue here . /help /?faq=16420 How does Facebook know I access my account? Provide the security verification information requested in your system are en... The process is automated and is at least six characters in length. If your account and has temporarily suspended it do not run anti-virus software to...

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