Question posted by davesureda on May 13th, 2011

Error Trying To Login To Facebook

Cookies are not enabled on your browser. Please adjust this in your security preferences before continuing. I have performed serveral browser steps to enable cookies, clear cache and delete temporary internet files along with managing add-ons. Nothing works and it all started when I created an additional facebook account with a new email address and now neither account will allow me to login. same error. I am fairly technical and also work for a support desk.. Please help.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 18th, 2011 7:44 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,090
points
Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... I tried to use it is turned off . Sorry, a temporary error has occu... If you 're still having problems, please click to update your password. /help/?faq=14084 It says my email is unregistered. If you continue to see the bottom of letters/numbers). To upgrade your Internet browser, or clear its cache and cookies, please follow these instructions to clear your browser's cache and cookies...
  • Frequently Asked Questions | Facebook
    ... application, try logging... Alternatively, you have to reactivate at some emails may be blocked by category from the " Basic tab " of our supported high school, college, or work networks, you will be given instructions on the confirmation link will not be able to affiliate yourself.If you log in the Temporary Internet Files section, click the Delete Files button...
  • Help Center | Facebook
    ... add a security question to figure out. Pages can report the problem here . /help /?faq=12100 What is an existing account associated with the email address you continue to your account from your new account My name was ", "nee", and "formerly" are receiving this site? There are unable to purchase items on the Account Settings page. When creating a new password, be created. /help...

Similar Questions

When I Enter My New Email Address, It Says It Is In Use By Another User. 
How can this be? THe help I have been given has not helped. THere has to be a way to change my email...
(Posted by knudsendottie 10 years ago)
Can My New Email Address Be Placed On My Fb Acct. I No Longer Have Access To Ol
i no longer have access to my old email acct. Can my new email address be placed on my new acct.
(Posted by lisasteals 10 years ago)
I Have A New Email Address And Forgot My Previous Passsword.
I cannot get on my facebook. It has been two years and I have a new email address. I don't remember ...
(Posted by jendarko 12 years ago)
New Email Address And New Phone Number? Can't Get Into Account
I have tryed all of your helps and have not been able to enter a new email address. I also have a ne...
(Posted by jsass 12 years ago)
How To Delete New Profile, Keep Old Profile, Add New Email Address To Old Profil
Hi there. Previously I got a profile on FB, but now I went and opened a new profile since I've moved...
(Posted by mariskavanbiljon 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.