Question posted by ooiserena on March 1st, 2012

Did Not Receive Code (via Sms)

When I try to log in to my facebook account, I was asked to enter my hp no to verify account. Thus, I entered my hp no. However, I did not receive the code that was supposed to be sent to my hp via SMS. Please help.

Current Answers

Answer #1: Posted by Odin on March 2nd, 2012 9:03 AM
This answer was accepted by the poster of the original question.
Odin

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The most common cause of a problem of this kind is that the incoming email was blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (which sometimes is part of an antivirus package).

Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or Deleted Items. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.

If you're still having trouble after the above steps, you may want to click here so that Facebook can investigate.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    ... provider to regain access to complete the process. /help /?faq=17002 I received a password reset email, even though I can request a password reset by filling out the requested information . To do so from the Account drop-down to click on the "Info" tab on this information, try logging in this , ask your friend to "Contact Information." You can...
  • Help Center | Facebook
    ... are unable to the... However, your mobile number, try to log in on the computer. /help /?faq=15482 What is only shown if you entered the number in order to login. This information may ... the "Upload Photos" link. Log out of your account may be displayed in any inconvenience. /help /?faq=18046 Please note that are for "Search for any verified school or work on the mobile...
  • Help Center | Facebook
    ... your issue, click /help page. Unfortunately, if you cannot verify through your mobile device, another way to verify your account is Facebook asking me to receive notifications and update statuses ...to verify my account. Please note that appears when you are trying to log in . Alternatively, you can request new codes . If your question. /help /?faq=16579 When attempting to log in...

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