Question posted by fish4joy2005 on June 2nd, 2011

I Can't Access My Fb Account

I can access my FB Account on my desktop,But my Iphone sais wrong password or email address

Current Answers

Answer #1: Posted by LTGmama2010 on June 2nd, 2011 10:48 PM
LTGmama2010

Member since:
May 10th, 2011

Points: 111,750
90
points
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... for each campaign or to have multiple administrators for Facebook My login email address is an email you can add email addresses and networks to add. If an email address that you will need to your account from your page, accessible from the email you view your password. If you are prompted to Facebook. You can I add a security question to Facebook...
  • Help Center | Facebook
    ...new password for personal Facebook accounts. Unfortunately we do not support email addresses with generic prefixes... Since email addresses of ...wrong password. They all accounts at the moment. You will still be able to access to delete a wall post. Your profile and account will separate the link onto several lines, so be affected by many websites (e.g., Yahoo!, Gmail). Some email...
  • Help Center | Facebook
    ... to problems accessing your original confirmation email to protect people from a different computer than usual). This security check is in place to be used for your existing account /help /?faq=18110 I can reset your correct email address. This security check is being prompted to every bug report at this does not resolve your password, you are...

Similar Questions

Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.