No Access To Facebook - No Phone Number Or Email Listsed

I recently got a new phone, my facebook account did not transfer. When I try to login I get to the reset my password page and when it asks for me to select a phone number or email address, I have nothing to choose from. How do I get past this page or get it reset?

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Answer #1: Posted by sabrie on April 26th, 2015 3:55 PM

sabrie

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May 23rd, 2013

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You may be able to get back into your Facebook account by answering a security question, using an alternate email address listed on your account or getting help from friends. Keep in mind that you'll only see these options if you set them up.

To see if you have these options:

Go to the Facebook login page and click Forgot your password? or Can't login? in the top right.
Fill out the form to identify your account.
Select I forgot my password on the next page if prompted.
Look at the list of email addresses listed on your account. If you don't have access to any of these, click No longer have access to these?
Follow the directions provided to answer your security question or get help from friends, if you see these options, or contact your email service provider.

Once you get back into your account you can change your login email address at any time from your account settings. You can also log into Facebook with any email address you've added to your account.

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