Question posted by Traceysmith988 on May 4th, 2016
I Cannot Access My Facebook Acct For Over 3 Years Now.
Access stopped after I changed my email address, but wouldn't take old password or allow new email address to create new one. After several attempts it locked me out of my account. I would like to be provided with answers on how to retrieve acct., Also pix on there that are not stored in my computer anymore, very important. Please help
Current Answers
Answer #1: Posted by Odin on May 4th, 2016 6:30 AM
I'm sorry, but your explanation of why you were locked out is not clear.
The usual reason for a lockout is that Facebook has determined suspicious or deceptive activity that may violate Facebook's Statement of Rights and Responsibilities (https://www.facebook.com/legal/terms). To dispute that determination, you can file the form at http://www.facebook.com/help/contact/?id=260749603972907.
Otherwise, file the report at: http://www.facebook.com/help/contact/?id=357439354283890.
The page at http://bit.ly/1TlYekT may also be useful.
The usual reason for a lockout is that Facebook has determined suspicious or deceptive activity that may violate Facebook's Statement of Rights and Responsibilities (https://www.facebook.com/legal/terms). To dispute that determination, you can file the form at http://www.facebook.com/help/contact/?id=260749603972907.
Otherwise, file the report at: http://www.facebook.com/help/contact/?id=357439354283890.
The page at http://bit.ly/1TlYekT may also be useful.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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