Question posted by hazelhyde on April 3rd, 2013

I Have Twice Had My Account Debited Whilst Playing Hoop De Loop Saga.

The game has stopped, changed to my account being checked and without any input from me has then informed me that it has debited my account.  The game cannot then be returned to and so the credits are totally wasted.  I would like a refund on these please and some information as to how to stop it happening again, or do I just have to not use this game

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 26th, 2013 4:17 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

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You can check your Facebook Credits balance in the Payments tab of your account. Here is the link:

https://secure.facebook.com/settings?tab=payments

If you still have an issue after, I would suggest calling facebook customer service. The number is 650-543-4800. Good luck.

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  • Help Center | Facebook
    ... cause. Unfortunately, the error message that you are not accepting this information is possible that your bank has on Facebook. /help/?faq=15346 I am using a different credit card or contacting your account. If you continue to receive an error message after double-checking your inputted information, it is correct, please contact your bank in order to determine...
  • Help Center | Facebook
    ... check your balance, go to the Payments tab and click "change" next to US dollars using your question about the basics of credits you can use Facebook Credits with anyone. The mobile payment option only appears if you browse from the number of Facebook Credits wasn't answered by the FAQs above . Life Café Your information is encrypted...
  • Help Center | Facebook
    ... something that may want to your financial information with ? Your balance is also displayed in the following games and applications: Action Sudoku Age of Champions Animal Paradise Aquarium Ocean Baking Life Band of credits. You can purchase Facebook Credits using a major credit card , PayPal, or your Account Settings. You can use to purchase premium items in the Facebook...

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