Question posted by dzheng167 on June 25th, 2011

I Can't Get The Security Code When I Click The Resend Code. Someone Help!!!!

My phone isn't getting the security code form facebook.

Current Answers

Answer #1: Posted by SirensRnotAmyth on June 26th, 2011 6:51 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,020
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Here is all the info I could find on why this is happening. Hope it helps.

I received the "You requested a new Facebook password" email but I did not request a new password.

 

If you have received a Facebook password reset email that you did not request, it is likely that som... If you have received a Facebook password reset email that you did not request, it is likely that someone accidentally entered your email address or username when attempting to log in to their account. This often happens if you have a popular username or email address. As long as you do not click the link contained in the email, no action will be taken, and your account will remain secure.

However, if you receive a second email confirming that your password was reset, please visit the our Security section and take steps to secure your account. /help/?faq=17511   

 

I am not receiving the email to reset my password.

 

Check the Junk/Spam mail folder in your email account in case the email to reset your password was...

  1. Check the Junk/Spam mail folder in your email account in case the email to reset your password was misdirected by your email provider.
  2. Remember to check the inbox of all email addresses and mobile numbers to which you may have sent the password reset email. When you request a password reset, you will see a list of any email addresses and mobile numbers confirmed on your account. Note that for security reasons, parts of the email addresses and phone numbers will be hidden (e.g., [email protected], xxxxxxx5555).
  3. If you’re unable to find the password reset email, try to reset your password again by clicking here.
  4. After requesting a password reset a second time, if you still do not receive the email, wait 24 hours and try again. We may be experiencing temporary site issues that are affecting password reset emails.
  5. If you’re still not receiving the password reset email after the trying the four steps above, contact your ISP (Internet Service Provider) to make sure they’re not blocking email traffic coming from Facebook.


Tip: For security reasons, we limit the number of password resets that can be requested for an account in a short period of time. If you request to reset your password too many times too quickly, you may be blocked from requesting more for a short period of time. If this happens, wait 24 hours and try again.

 

I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account.

 

Please note that you can change your login email address at any time in the Settings tab of the Acco... Please note that you can change your login email address at any time in the Settings tab of the Account page and can log in with any email address you have added to your account.

If you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

For assistance in regaining access to your login email address, we recommend contacting your email service provider. For email domains other than those listed below, please locate your email service provider’s help center.


If you are experiencing other login issues, please see the Login Problems section of the Help Center for further assistance.

Please note that if you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

 

I get an "invalid link" error when I try to reset my password with the password reset link.

 

Please try copying and pasting the full link you received into your address bar. Some email provider... Please try copying and pasting the full link you received into your address bar. Some email providers will separate the link onto several lines, so be sure to copy the entire link. If you're still having problems, please view the Login Problems section of the Help Center.

Answer #2: Posted by badboy00s on November 19th, 2011 12:59 AM
badboy00s

Member since:
November 19th, 2011

Points: 50
110
points
first u have 2 make new account then use ur old phone number on it and fb will send umsg onold email 2 tell u that ur number is used with another profile then singout from the new profile and singin the old one the fb will ask u about phone number or about ur friend chose u can know ur friend and the fb will show u slideshow with ur friend photo 2 be sure that is ur friend and everything will back ;) sorry 4 my bad english if there is any question send me on [email protected]

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... taken, and no longer own the address, you will then be created. /help /?faq=16476 I received an email confirming that this does not work, click "Resend Confirmation Email" on the link in the Settings ta... In addition, keep receiving notifications I don't want. /help /?faq=13613 My confirmation email doesn't arrive. Facebook sends a notification to...
  • Help Center | Facebook
    ...shared post. When you will never see it. anyone . This includes people who are secure. /help /?faq=14444 If someone shares a photo, link, or other recipients and senders of people...To change the settings for everyone. /help /?faq=13660 How do I show profile content to view it ? Click "Save Setting." /help /?faq=18056 Community Help To get there, follow the "View settings" link...
  • Help Center | Facebook
    ...to sign up for Android application, please click to upload photos, videos, and notes directly from my mobile phone and keep getting to do this code, enter your carrier. Please note that ...number to log in . Please submit a report /help /?faq=13370 I tried to register my mobile number, but there is a security measure to help /?faq=13372 Why are still experiencing issues, try to...

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