Question posted by ole232177 on June 25th, 2015
I Am Having A Horrible Time Trying To Cancel An Ad That I Did Not Create Or Crea
I am having a horrible time trying to cancel an ad that I did not create OR created in error. There is a balance owing it tells me, of $6.92 and will not allow me to even cancel without paying for this ad I did not create. HELP! I do NOT want this ad. I want it REMOVED. Please!
Current Answers
Answer #1: Posted by Odin on June 25th, 2015 3:01 PM
GetHuman's listing notwithstanding, you won't be able to get phone support from Facebook; sorry. Instead, go to http://www.facebook.com/help/contact/?id=195871097110131. If necessary you can also dispute the charges with your bank.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by freginold on June 25th, 2015 1:32 PM
Hello, you will need to contact Facebook directly to resolve this issue with the ad. You can get help with ad issues here, or you can call Facebook at 650-543-4800 (according to GetHuman.com).
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