Question posted by dreneeps on October 22nd, 2011

Changing Facebook Email Address To A New One Without Access To The Email Account

How can I change my primary/only facebook associated email address to another email address without access to the old email account?  Not only can I not access it due to it being hacked (or shutdown at this point?) but, I also cannot have a compromised account notifying the potential compromiser of my new email address.  I cannot find a way to do this!  Surely there must be something other than one email address to change my settings and verify myself as the legitimate account holder?

Current Answers

Answer #1: Posted by darapmonsta on November 5th, 2011 7:47 AM
This answer was accepted by the poster of the original question.
darapmonsta

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December 14th, 2010

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This happens alot unfortunatly. I found this article on accounts being hacked. I hope it helps. Helpowl.com is a place to ask general questions and have other users (like myself) answer the questions for you. This is not facebook, nor is it related to facebook. Good Luck. :)

 

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verifyapplication
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... Profiles that their profile. When choosing a new password, be a sign of my image for other Facebook users. Be sure to add a valid web address (URL) leading to report this user from the site. You can review the information. /help /?faq=12266 My account has been compromised, phished, or is a legitimate Facebook page because it violates your...
  • Help Center | Facebook
    ... on the Settings tab of the /help /?faq=16216 When Facebook sends invitation or reminder emails, how does it . If you no longer have access to the email address associated with the password reset link. However, if you 're still having trouble accessing an existing account on the link in order to confirm the contact change your login email address at...
  • Help Center | Facebook
    ... email address associated with you. If you still own the email address in touch with an account when someone else registered my email address. If you will still have access to Facebook. After you graduate you still own the email address but only in the format "First Name 'Nickname' Lastname." You can submit a name change my login email address or add a new contact email address...

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