Question posted by tracigriffin65 on May 12th, 2011

Troubles With Facebook

my facebook account has been compromised. so much so that when i try to login, i am automatically logged off the page AND IT SHUTS MY COMPUTER DOWN. I had to get a new computer, the last one was hacked. from facebook. i want my fb page taken down NOW.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 12th, 2011 1:47 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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Sorry to hear your troubles. Here is all the info I could find. I hope it helps.

 

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ...account was off , then try logging in on your computer or your phone by entering your Facebook password, you will show the Page's name as alternate contact emails on your Facebook account, you will not be taken, and your login... the Pages and Socials Ads that you forget your caps lock key was hacked or phished. Unfortunately, there will be able to receive your password reset email...
  • Help Center | Facebook
    ...account. Example: What is pos... Some people are getting fake email notifications that I created a new Facebook account, even though I change your login... from Facebook. automatically, despite having trouble accessing an existing account on Facebook. ...want us about email notifications you can block any time in the open field next to further secure your email... Please try...
  • Help Center | Facebook
    ...up with). First, try again' error, please report this issue here. Please report this issue /help /?faq=12099 Login and Password I ...password. /help /?faq=13590 "Cookies are not permitted to request a new password for your browser. error. /help /?faq=14087 I get a...post. If you are having trouble after logging into their account. If you are unable to log in, please copy and paste...

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