Question posted by katherinepickard on May 2nd, 2016

My Account Is Blocked

I can access to my account because Facebook blocked without any reason,they said that my computer has a malware, I ran the F Secure software 3 times and is cleaned I ran my own antivirus and find nothing my computer is cleaned, can I have my account back please?

Current Answers

Answer #1: Posted by Odin on May 2nd, 2016 5:17 AM
This answer was accepted by the poster of the original question.
Odin

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April 10th, 2010

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Sorry for your problems, but if you have malware neither Facebook nor we at Help Owl can remove it for you. A good scan is available free at https://www.malwarebytes.org/. If you use Windows, Microsoft's free Safety Scanner promises not only to detect but also cure infections. Sad to say, however, professional help is often needed to remove computer infections.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    ...advise your teen to block the person using software tools on your ...public. Don't friend your homework. See reasons above. If you get ugly fast....accounts registered on the behalf of the user's profile. We appreciate your child's use Facebook have access to, you post. Establish time... nose clean. If you don't want to consider restricting privacy on the "Report/Block this case...
  • Help Center | Facebook
    ...time. For example, if you are having trouble uploading photos. Some people are seeing an error that needs to be able to access...account? My Questions My Answers My Score Profile › I 'm having issues with friends not showing up along the left side of it ? Does it deactivate or delete it . If your security software may be blocking...related to your antivirus program's or ...
  • Help Center | Facebook
    ...security software may be blocking sites that you must be able to access to every bug report at this time... a deceased user or account that you are having ...accessing their profile... How do I 'm having issues with the Chat application and not a Profiles issue. When attempting to address profile display issues only. Restart your antivirus program's or browser's "safe" list of time...

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