Epson XP-424 Support Question
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Question posted by julesnjimi on April 3rd, 2016
No Black Print
my printer prints any color but no black color. the black ink is almost full
Current Answers
Answer #1: Posted by Odin on April 3rd, 2016 8:45 AM
The problem most likely is that your color cartridge is expended. You can still print temporarily in black--follow the link for your operating system at http://bit.ly/1Y8FpFT.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on April 3rd, 2016 8:57 AM
Hi. Excuse Mr. Odin. Below are some handy troubleshooting steps if your printouts are missing colour and/or black print.
- Make sure your printer software is not set to use black ink only.
- The print head nozzles may need cleaning; see Cleaning the Print Head for instructions.
- The ink cartridges may be old or low on ink. See Replacing an Ink Cartridge for details.
- Try turning off PhotoEnhance.
- Your printed colours can never exactly match your on-screen colours. However, you can use a colour management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.
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