Get support for Epson XP-424

Epson XP-424 Support Question

Epson XP-424 Support Question

Find answers below for this question about Epson XP-424.
Need a Epson XP-424 manual? We have 4 online manuals for this item!
Question posted by julesnjimi on April 3rd, 2016

No Black Print

my printer prints any color but no black color. the black ink is almost full

Current Answers

Answer #1: Posted by Odin on April 3rd, 2016 8:45 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
1,090
points
The problem most likely is that your color cartridge is expended. You can still print temporarily in black--follow the link for your operating system at http://bit.ly/1Y8FpFT.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by TechSupport101 on April 3rd, 2016 8:57 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
100
points
Hi. Excuse Mr. Odin. Below are some handy troubleshooting steps if your printouts are missing colour and/or black print.
  1. Make sure your printer software is not set to use black ink only.
  2. The print head nozzles may need cleaning; see Cleaning the Print Head for instructions.
  3. The ink cartridges may be old or low on ink. See Replacing an Ink Cartridge for details.
  4. Try turning off PhotoEnhance.
  5. Your printed colours can never exactly match your on-screen colours. However, you can use a colour management system to get as close as possible. Try using the ICM (Windows) or ColorSync (Macintosh) setting.

Related Epson XP-424 Manual Pages

User Manual - Page 1

...party cartridges or ink. • The cartridges included with the printer are ready to select Change, then press OK. If you are designed for printer setup and not for printing. Select paper size...Install ink cartridges To select English as your language, press OK. If you want to change the language, press or to your product. XP-320/XP-420/XP-424 Small-in-One® Printer English ...
User Manual - Page 2

... those marks. Quick Guide Basic information and troubleshooting. XP-320/XP-420/XP-424 replacement ink cartridges Color Standard-capacity High-capacity Black Cyan Magenta Yellow 220 220XL 220 220XL 220 220XL 220 220XL EPSON and DURABrite are for information on the screen to obtain the printer software. 1 Make sure the printer is a registered logomark of Seiko Epson Corporation...
Quick Guide and Warranty - Page 5

... settings from the product control panel within range of the WPS options from your device and enter a new password. XP-320: Press if necessary and select Setup > Network Settings > Print Status Sheet. Contact your router manufacturer will be causing the problem. XP-420/XP-424: Press if necessary and select Setup > Network Settings > Network Status > Details...
User Manual - Page 7

...7 OS X 194 Conserving Low Black Ink with Expended Color Cartridges - Photo Mode 166 Printing Photo Layouts From a Memory Card 167 Photo Layout Options ...169 Scanning to Your Computer 171 Printing Personalized Projects...173 Printing Lined Paper and Graph Paper 173 Printing Personalized Note Paper ...175 Printing Calendar Pages ...177 Replacing Ink Cartridges ...180 Check Cartridge Status...
User Manual - Page 92

... Mode Lessens noise during printing when you to print using black ink when color ink is expended. You see a screen like this: 4. OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Permit temporary black printing Allows you select Plain Paper/Bright White Paper as the paper Type or...
User Manual - Page 180

... software will let you know when an ink cartridge is low or expended. Check Cartridge Status Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Replacing Ink Cartridges Using a Computer Utility Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with OS X Parent topic: Replacing Ink Cartridges Checking Cartridge Status on the LCD Screen You can check...
User Manual - Page 182

... icon in the Windows taskbar. 182 Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is complete, press the OK button. When you may be able to replace an...
User Manual - Page 185

Related topics Printing with Black Ink and Expended Color Cartridges Checking Cartridge Status with OS X You can check your cartridge status using a utility on your product, and select Options & Supplies. Select Print & Fax, Print & Scan, or Printers & Scanners, select your Mac. 1. Select EPSON Status Monitor. In the Apple menu or the Dock, select System Preferences. You see a window...
User Manual - Page 186

...: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Related topics Printing with Black Ink and Expended Color Cartridges Purchase Epson Ink Cartridges You can also purchase supplies from an Epson authorized reseller. sales) or epson.ca (Canadian sales). Other brands of ink cartridges and ink supplies are designed for printer setup and not for resale. The cartridges...
User Manual - Page 193

... setting. 6. Parent topic: Replacing Ink Cartridges Related concepts Purchase Epson Ink Cartridges Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can cancel your print job and select settings to print on plain paper or on an envelope. Note: You cannot print with expended color ink cartridges using black ink. Select Plain Paper/Bright White...
User Manual - Page 194

... cancel your product, and select Options & Supplies. 5. If you can temporarily print with only black ink on plain paper or on an envelope. 1. If an error message is displayed, click OK.) 3. Select Print & Fax, Print & Scan, or Printers & Scanners, select your print job. OS X If printing stops, you see a screen like this: 194 Select Driver or Options. In...
User Manual - Page 195

.... 10. Access the print settings in your print application. 11. Select the Grayscale option. 14. Parent topic: Printing with Windows The following window appears when black ink runs low and there is more color ink. 195 Click Print to print your document. OS X Cancelling Printing Using a Product Button Conserving Low Black Ink with Black Ink and Expended Color Cartridges Related tasks...
User Manual - Page 196

... you are printing. • Click Disable this feature, Epson Status Monitor must be enabled. • Click Yes to use this feature to continue using the remaining black ink. Parent topic: Replacing Ink Cartridges 196 To use a mixture of color inks to create black, or No to continue using the remaining black ink for the document you install a new black ink cartridge...
User Manual - Page 197

... need to replace the ink cartridges. Press the left or right arrow button to clean it when a cartridge is low. Press the up or down arrow button to clean or align the print head. Print Head Nozzle Check Print Head Cleaning Parent topic: Adjusting Print Quality Print Head Nozzle Check You can print a nozzle check pattern to...
User Manual - Page 217

...paper in the printer collect, distribute, and contain the ink that is operating properly. 1. LCD screen message/code Condition/solution Printer error. Turn the...Ink Cartridges Printing with Black Ink and Expended Color Cartridges Running a Product Check Running a product check helps you determine if your LCD, or lights on printed pages. error continues, check for support. Note: The ink...
User Manual - Page 232

... the product rest with the power on replacing an ink cartridge in this manual to move it. 2. If necessary, increase your system's memory. • If you are using Windows 7, close the Devices and Printers window before you print. • If you are using when you print. • If your system meets the requirements for a long...
User Manual - Page 239

... are faint or have gaps, try these solutions: • Run a nozzle check to see if any of paper you loaded. 239 Place it on ink, and you print on both sides of a sheet of paper, smudges may need to replace them. • Make sure the paper type setting matches the type of...
User Manual - Page 241

...acceptable quality to replace them. • Your printed colors can use genuine Epson ink and paper. Windows Selecting Printing Preferences - Then clean the print head, if necessary. • The ink cartridges may need to keep file sizes manageable. Windows Selecting Basic Print Settings - Note: Higher resolution settings result in your printer software. • Run a nozzle check to...
User Manual - Page 247

...your computer monitor because printers and monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Parent topic: ... Image Types - To adjust the colors in Full Auto Mode Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your original away from the...
Product Specifications - Page 2

...Expression® Home XP-424 Small-in-One® Printer Print Printing Technology 4-color (CMYK) drop-on-demand MicroPiezo® inkjet technology Printer Language Epson ESC/P® Raster, Epson ESC/P-R Maximum Print Resolution 5760 x 1440 optimized dpi ISO Print Speed† Black 9.0 ISO ppm Color 4.5 ISO ppm Minimum Ink Droplet Size 3 picoliters Copy Copy Quality Color/Black-and-white: Draft...

Similar Questions

The Black Ink Won't Print Except On The Test Page.
The black ink won't print. I have tried setting it up again, cleaning nozzles, aligning print heads,...
(Posted by c09drm 3 years ago)
I Have An Epson Nx430 - My Black Ink Cartridge Is New. I'm Trying To Print In B
I'm trying to print in B&W but it keeps saying I need to replace the blue cartridge and it won't...
(Posted by aditta 5 years ago)
Won't Print In Black Ink
printer says I have plenty of color ink and just replaced black ink cartridge and everything comes o...
(Posted by libiknight 7 years ago)
Not Printing Or Copying Although Ink Level Is Good
Not printing or copying although ink level good.
(Posted by Elfahambushra 8 years ago)
Scanner Error 0x10 Epson Xp-424
Brand new printer just taken out of the box tonight. In the initial set up as soon as its turned on ...
(Posted by hayslip5 8 years ago)
Ask a New Question
Use the box below to post a new question about this Epson product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Epson Manuals

Find free Epson XP-424 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Epson Reviews

View thousands of Epson user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Epson customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Epson customer service rankings, employee comments and much more from our sister site.

Epson Recalls

Find comprehensive Epson recall information updated hourly on RecallOwl.com.