Epson XP-400 Support Question
Epson XP-400 Support Question
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Question posted by Tiggerpv on June 3rd, 2014
Paper Jam With No Paper In The Printer
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Current Answers
Answer #1: Posted by sabrie on June 3rd, 2014 10:00 PM
sabrie
Member since:
May 23rd, 2013 Points: 3,306,778
Member since:
May 23rd, 2013 Points: 3,306,778
cleaning the paper sensor and rollers
The sensor can be located by opening the front cover where the ink cartridges are. While looking inside just to the right of center manually feed a piece of paper like the printer does automatically. You should see a thin black lever move up and down as you push the paper in and pull it out repeatedly.
This is the paper jam sensor. ANY foreign object in the way of this sensor will cause a three orange light flash indicating a paper jam. Very hard to find without a flashlight. Another good idea would be to blow out the printer using a can of compressed air.
Clean the two Rollers Lightly dampen your lint-free cloth with water or alcohol. Squeeze it out to ensure that it's not too wet. Hold the cloth in one hand and press it lightly against the first roller. With your other hand, gently rotate the roller until you have cleaned it all the way around. Be extremely careful. Do not use too much pressure. You might have to run it through a few times to remove all of the residue
The sensor can be located by opening the front cover where the ink cartridges are. While looking inside just to the right of center manually feed a piece of paper like the printer does automatically. You should see a thin black lever move up and down as you push the paper in and pull it out repeatedly.
This is the paper jam sensor. ANY foreign object in the way of this sensor will cause a three orange light flash indicating a paper jam. Very hard to find without a flashlight. Another good idea would be to blow out the printer using a can of compressed air.
Clean the two Rollers Lightly dampen your lint-free cloth with water or alcohol. Squeeze it out to ensure that it's not too wet. Hold the cloth in one hand and press it lightly against the first roller. With your other hand, gently rotate the roller until you have cleaned it all the way around. Be extremely careful. Do not use too much pressure. You might have to run it through a few times to remove all of the residue
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Related Epson XP-400 Manual Pages
User Manual - Page 3
... Google Cloud Print ...24
Loading Paper ...26 Loading Paper for Documents ...26 Loading Paper for Photos ...29 Loading Envelopes ...32 Paper Loading Capacity ...35 Available EPSON Papers...35 Borderless Paper Type Compatibility 37 Paper or Media Type Settings ...38
Placing Originals on the Product ...39 Placing Originals on the Scanner Glass 39
3 Contents
XP-400 User's Guide ...11
Product...
User Manual - Page 4
...Color - Mac OS X 10.5/10.6/10.7 70 Printing Your Document or Photo - Copying...43 Paper Size Settings - Windows 49 Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 68... Windows 55 Printing Your Document or Photo - Windows 58 Changing the Language of the Printer Software Screens 59 Changing Automatic Update Options 61 Printing with Windows ...47 Selecting Basic Print ...
User Manual - Page 7
...a Computer Utility 161 Cleaning the Paper Path ...164
Cleaning and Transporting ...Printer Window 176 Cannot Print Over a Network...176 Cannot Scan Over a Network ...177 Printing a Network Status Sheet 177 Solving Copying Problems ...179 Product Makes Noise, But Nothing Copies 179 Product Makes Noise When It Sits for a While 179 Solving Paper Problems...179 Paper Feeding Problems...180 Paper Jam...
User Manual - Page 44
... OK button. 4. Press the home button, if necessary. 3. You see this screen:
44 Load photo paper in faded photos as the Custom Size setting Selects the paper size for the copy printout Adjusts printer settings for the selected paper type
Provides good quality for most copies Provides lower quality for draft copies
Parent topic...
User Manual - Page 49
...available print options. Select one of your document or photo as shown in the printer settings window. Select the orientation of the border options: • If you ...as the Type setting. Select the type of the paper you are printing a document or a photo with Windows Related references Borderless Paper Type Compatibility Paper or Media Type Settings Related tasks Printing Your Document ...
User Manual - Page 53
...quality.
Windows
You can adjust the Color Management settings on other settings you select Plain Paper/Bright White Paper as screen captures or images from the Web. Black/Grayscale Prints text and graphics in...arrow next to Advanced Settings and select the Fix Red-Eye setting to customize your printer software. For this to work, both eyes and the nose must be unavailable, depending on...
User Manual - Page 68
...Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Parent topic: Printing with Mac OS X 10.5, 10.6, or 10.7
Managing Color - Select Color ... Border pop-up menu in the print window.
2. Select one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu in the print window.
68
User Manual - Page 69
...menu depend on the option you manage color using standard color profiles for your product and paper to help match image colors. Click the arrow next to Advanced Settings and select the Fix... Red-Eye setting to reduce or remove red-eye in your printer software, or turn off color management. ColorSync
Prints using controls in photos. Color Matching and ...
User Manual - Page 71
...whether or not to print.
Checking Print Status -
Warning Notifications Lets you are ready to receive warning notifications from the printer software when ink is expended.
Mac OS X 10.5/10.6/10.7
Printing Your Document or Photo - Mac OS X ...ink cartridge is low. Permit temporary black printing Allows you select Plain Paper/Bright White Paper as the paper Type or Media Type setting.
User Manual - Page 169
... your product by checking the messages on again. LCD screen message/code
Condition/solution
Paper out
No paper is jammed in the product
Paper jam
Paper is loaded. A printer's ink pad is at The ink pad is nearing the end of its LCD screen.
A printer's ink pad is at the end of its service life Epson for your...
User Manual - Page 182
Parent topic: Solving Paper Problems Related references Paper Jam Problems Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper
Solving Problems Printing from a Computer
Check these solutions: • Make sure your product ... problems while printing from the Windows Spooler:
• Windows 7: Click and select Devices and Printers.
User Manual - Page 184
... system's memory. • If you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on any high speed settings in your product software: • Make sure the paper type setting matches the type of paper you loaded. • Turn on your hard drive or run a defragmentation utility...
User Manual - Page 188
...paper size and layout settings in the wrong position, try these solutions: • Make sure you print. • In Windows, delete all print jobs from the Windows Spooler:
• Windows 7: Click and select Devices and Printers. Click Printer... XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and...
Quick Guide - Page 1
XP-400
Small-in-OneTM Printer
Quick Guide
Your XP-400 2 Using Special Papers 4 Copying a Document or Photo 6 Printing From a Memory Card 7 Printing From Your Computer 9 Scanning a Document or Photo 13 Maintaining Your Printer 16 Solving Problems 22 Notices 26
Quick Guide - Page 2
...colors in old photos as you press a button, select F Setup > Printer Setup > Sound > Off.
2 Your XP-400
Features Wireless printing from mobile devices with EPSON Connect™ Print photos without a computer Crop photos and ...tip of your finger, and do not use any objects such as shown. Your XP-400
After you set up your XP-400 (see the Start Here sheet), turn off the "beep" heard when you ...
Quick Guide - Page 24
... from the output tray or sheet feeder. 2. If the error message does not clear, turn the printer
off and then back on an uneven surface. ■ Load the paper printable side up the scanner, remove the jammed paper and torn pieces, then lower the scanner.
3. This unclogs the nozzles so they are too faint...
Quick Guide - Page 25
...If a dotted line appears in the image, clean the scanner glass with a soft, dry, lint-free cloth (paper towels are subject to align the print head. To find the nearest one, call : (562) 276-4382 ... lines, you call Epson for support, please have the following information ready: ■ Product name (XP-400) ■ Product serial number (located on the back of the product and under the scanner) &#...
Quick Guide - Page 26
... least 4 inches (10 cm) away from the wall. ■ Allow space behind the printer for the paper to be easily unplugged. ■ Avoid plugging the product into the extension cord does not ...store the product outdoors. ■ Do not place the product near excessive heat sources or in all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. ■ Always turn...
Start Here - Page 1
... to maintain reliability.
XP-400 Small-in the holder for each color, and press
each cartridge. Remove all protective materials, including from each cartridge down until the ink cartridge
holder stops moving.
2 Turn on and adjust
1 Raise the paper support, then connect the power cord to
the back of the printer and to an...
Start Here - Page 4
...photos. Make sure it is unable to find my printer after connecting it from the CD or go to .../Guide folder in those marks.
Learn more information.
Premium Presentation Paper Matte
Heavyweight, non-glare card stock for proper disposal. Designed... purposes only and may be trademarks of Epson America, Inc. XP-400 ink cartridges
Color Black Cyan Magenta Yellow
Standard-capacity 200 200...
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