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Epson WorkForce WF-3640 Support Question

Epson WorkForce WF-3640 Support Question

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Question posted by plgeorge33 on November 17th, 2016

How Do I Stop The Printer From Printing The Same Pages Over And Over?

My printer won't stop printing the same pages over and over even though I have pushed the "stop" button to cancel the job. It just says "canceling" and then a bit later does the same thing, print pages I already have. I want to completely stop that job and do others ones I need to do.

Current Answers

Answer #1: Posted by Odin on November 17th, 2016 12:15 PM
This answer was accepted by the poster of the original question.
Odin

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I don't see any documentation for how to stop or prevent this action--but a workaround is to stop the job from your computer. Your best bet otherwise is to consult an Epson technician--see the contact information here: https://www.contacthelp.com/epson/customer-service. Sadly, the level 1 technicians are often ill-equipped; my advice is to be prepared to ask promptly and firmly for a level 2 technician if it seems you're getting nowhere.




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Answer #2: Posted by BusterDoogen on November 17th, 2016 12:58 PM
BusterDoogen

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Have you tried to unplug the unit press the power on button to drain any residual current, plug back in & restart the printer.

I hope this is helpful to you!

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Related Epson WorkForce WF-3640 Manual Pages

User Manual - Page 5

... of the Printer Software Screens 107 Changing Automatic Update Options 108 Printing with Windows ...89 Selecting Basic Print Settings - OS X 118 5 Windows 96 Selecting Additional Layout and Print Options - Windows 98 Image Options and Additional Settings - OS X...114 Print Options - OS X 116 Double-sided Printing Options and Adjustments - Windows 92 Multi-Page Printing Options - OS...
User Manual - Page 10

... on a Network 280 Product Does Not Appear in OS X Printer Window 281 Cannot Print Over a Network...281 Cannot Scan Over a Network ...282 Solving...Printing is Slow ...300 Solving Page Layout and Content Problems 301 Inverted Image...301 Too Many Copies Print ...302 Blank Pages Print ...302 Incorrect Margins on Printout...302 Border Appears on Borderless Prints 303 Incorrect Characters Print...
User Manual - Page 16

... more of the consumables. 16 1 The power button and light 2 The arrow buttons (WF-3620) 3 The home button 4 The Preset button (WF-3620) 5 The Reset button 6 The Stop button 7 The LCD screen 8 The back button 9 The Status button and lights 10 The numeric keypad 11 The C cancel button 12 The B&W button 13 The Color button Status Icons Status Button Parent topic: Setting Up the Control Panel...
User Manual - Page 38

... Networking 38 Your product is now linked to complete setup and print a test page. Visit Epson Support for a list of a web browser. 5. Enter the IP address into the address bar of supported apps. A separate browser window opens. 9. 2. Print a network status sheet. 3. Click Finish printer registration to your product's IP address on . Note: If you...
User Manual - Page 86

Change any of the buttons. Select Presets or press the Preset button (WF-3620) to save your copy printout on the LCD screen. 9. Select Settings to enter the number of copies. 6. Note: To cancel printing, press the Stop button or select Cancel. Copying Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the product's control...
User Manual - Page 105

... and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Skip Blank Page Ensures that your application. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your product does not print pages that contain no...
User Manual - Page 119

... X Managing Color - Select one side of the paper. Parent topic: Selecting Double-sided Printing Settings - Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to fine-tune the colors in your printout, or turn off color management in your printer software. 1. OS X You can adjust the Color Matching and Color Options settings...
User Manual - Page 122

... thick paper. OS X Parent topic: Printing with OS X Printing Preferences - Click OK. Skip Blank Page Ensures that your product has two cassettes. 4. Printing Preferences - OS X You can select from smearing when you to print using black ink when a color ink cartridge is available only if your product does not print pages that contain no text or images...
User Manual - Page 125

Cancelling Printing Using a Product Button If you need to cancel printing, press the Stop button on your product. Parent topic: Printing From a Computer 125
User Manual - Page 179

...button, if necessary. 2. Make sure there is enough free memory before using the numeric keypad displayed on transmission reports. Does not include an image on the LCD screen. Does not print the fax log. Prints...period to stop automatic printing of the first page (unless you cannot access or change these setting, contact your administrator for sending, receiving, and printing faxes. ...
User Manual - Page 206

..., enter an outside line access code (such as 9) at the beginning of the buttons. Select On, use this : 4. Press one of the fax number. Note: To...select a number from the Contacts list or History. Select Send Fax Later. 7. Note: To cancel faxing, press the Stop button. 206 You see a screen like this option. 1. Press the home button, if necessary. 3. Select Menu. 6. Select Fax. If the...
User Manual - Page 226

... necessary options. • To view additional photos and select others for printing. 1. Note: To cancel printing, press the Stop button or select Cancel. Press the home button, if necessary. 2. When you want. 6. Device Mode Print Setting Options - Device Mode Printing All JPEG Photos You can quickly select all of prints you are ready to enter the number of the photos on the...
User Manual - Page 227

Note: To cancel printing, press the Stop button or select Cancel. Select Menu. 5. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Select JPEG. Select Settings and choose the print settings for all of your device, the images are ready to display. 4. Select Proceed. You see a screen confirming your print settings. 8. When you are ...
User Manual - Page 228

..., and select the necessary options. 7. Device Mode Select the Image Adjustments you want to print. Select TIFF. Select Proceed. 6. Select Memory Device. 3. Parent topic: Viewing and Printing From the LCD Screen Related references Print Setting Options - Press the home button, if necessary. 2. Note: To cancel printing, press the Stop button or select Cancel. Select the file you want...
User Manual - Page 246

... is expended, you remove an ink cartridge for future printing. Click Stop or Cancel Print to cancel the print job using black ink. Caution: If you can cancel your product's control panel. The valve in the same environment as possible for later use this feature, Epson Status Monitor must be enabled. 1. Printing With Expended Color Cartridges - do not touch the...
User Manual - Page 272

...the end of your LCD, or lights on printed pages. The Epson Status Monitor, your product it may reach a condition where either satisfactory print quality cannot be replaced by any Epson authorized ...Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the printer collect, distribute, and contain the ink that is not used on the control panel will ...
User Manual - Page 273

...available on the device or use a different device. The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable. Print a fax log...pages individually or print received faxes and then delete them to free up memory space. You may be sent to some of the specified recipients. Press the Status button, select Job History, and locate the incomplete job...
User Manual - Page 298

... Windows Spooler: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. If the test page prints, check to see if your product is a first-tier hub. Right-click the stalled print job, click Cancel, and click Yes. • Windows Vista: Click and select Control Panel. Right click the stalled...
User Manual - Page 301

... Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your...
User Manual - Page 302

... is selected as the printer in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged. Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - OS X Incorrect Margins on Printout If your printed page has incorrect margins...

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