Get support for Epson WorkForce 30 - Ink Jet Printer

Epson WorkForce 30 Support Question

Epson WorkForce 30 Support Question

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Question posted by janehowell1982 on November 21st, 2011

I Can't Print Printer Is Offline How Do I Get It Online

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Answer #1: Posted by kcmjr on November 21st, 2011 1:23 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

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Try powering it off (plug out of the wall) for 60 seconds.  If no luck then try holding the power button down as you plug it in, that will (usually) do a reset.  There are also trouble shooting hints in the user guide here:  http://www.helpowl.com/manuals/Epson/WorkForce30/61667

If none of that helps you'll need to call Epson support at 562-276-7202


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Related Epson WorkForce 30 Manual Pages

Product Brochure - Page 1

... you can present to 38 ppm (black); WorkForce30 Color Printer Engineered for small business and home office. Features and Benefits • Save time - laser quality black text up to 3x less power than a laser printer3 • Save paper - Uses up to -use, individual ink cartridges • Print more, change cartridges less often - Draft...
Product Brochure - Page 2

... temperature. WorkForce 30 Color Printer Printing Technology Ink Palette Ink Cartridge Configuration Ink Type Fade Resistance / Print Longevity† Minimum Ink Droplet Size Maximum Print Resolution Black... Ink Cartridges†† 4-color (CMYK) drop-on-demand MicroPiezo® ink jet technology Cyan, Magenta, Yellow and Black 5 individual ink cartridges DURABrite® Ultra pigment ink ...
Quick Guide - Page 2

Contents Introduction 3 Loading Paper 4 Using Special Papers 6 Basic Printing 8 Printing in Windows 8 Printing With a Macintosh 10 Selecting the Correct Paper Type 15 Maintaining Your Printer 16 Checking the Print Head Nozzles 16 Cleaning the Print Head 17 Checking the Ink Cartridge Status 18 Replacing Ink Cartridges 19 Solving Problems 24 Checking for Software Updates 24 Error ...
Quick Guide - Page 3

... hints for printing from your computer ■ Perform routine maintenance ■ Solve simple problems For additional instructions, see the online Epson Information Center by clicking the WorkForce 30 Series Info Center icon on your desktop. Note: Notes contain important information about your product. Introduction After you have set up your Epson WorkForce30 Series printer as...
Quick Guide - Page 5

... at 20 lb (75 g/m2) and up , against the left edge of Epson's special ink jet papers designed for your printer. Loading Paper 5 4. However, for capacity guidelines on some papers.) Always load paper short edge first, even for landscape printing. 5. Insert the paper, printable side up to select the correct paper for your job...
Quick Guide - Page 8

... Windows® or Macintosh® computer. Before you start, make sure you've installed your printer software and connected the WorkForce 30 Series printer to your printer software 8 Basic Printing Printing in a Windows program. 3. You see a window like this one: Select EPSON WorkForce 30 Series Click here to your document or photo in Windows 1. Tip: It's a good idea to...
Quick Guide - Page 9

... Printing in Windows 9 Note: For more printing options, click the Advanced tab. On the Main tab, select the basic print settings: Select the type of the presets. Make sure EPSON WorkForce 30 ...your online Epson Information Center. 4. For more information about basic print settings or advanced settings, click Help button or see page 15 for the paper you see a Setup, Printer, or...
Quick Guide - Page 10

... and page settings. Borderless option. 10 Basic Printing Check ink cartridge status Cancel printing Printing With a Macintosh See the section below for your print job. Click the arrow to change the layout settings, click the Page Layout tab and select settings as the Printer setting. Mac OS X 10.5 1. Select EPSON WorkForce 30 as necessary. 8. If you want to...
Quick Guide - Page 12

... the online Epson Information Center for your document or a photo in the dock. Click OK to 10.4 1. 8. Select Page Setup from the pop-up menu. Make the following settings: Select WorkForce 30 Select your Paper Size Select your print job, click the printer icon in an application. 3. Cancel printing Pause or resume printing Select the print job Mac...
Quick Guide - Page 13

... certain programs, you can select Print Settings. Choose Print Settings from the File menu. Click Print. For more information on advanced settings, click ? Select Print from the pop-up menu. or see a window like this one: Select WorkForce 30 Select Print Settings 6. Note: For more information about printer settings, click the ? See your online Epson Information Center. 9. You see...
Quick Guide - Page 14

You see a screen like this: Pause or resume printing printer icon when it Cancel printing Select the print job 11. To monitor the progress of your print job, click the appears in the dock on the bottom of your desktop. When you're finished, close the printer window. 14 Basic Printing 10.
Quick Guide - Page 16

... in one or more of the ink cartridges. The printer turns on page 19 Caution: To keep your printouts are clean: Print head needs to be running low in this chapter for: ■ "Checking the Print Head Nozzles" (see below to flash. Checking the Print Head Nozzles If your WorkForce 30 Series looking like new, don't place...
Quick Guide - Page 17

... clean it only if quality declines and the nozzle check indicates that the print head is in progress. Make sure the printer is on and the H ink light is a good idea to print a few pages at least 6 hours. Hold down the H ink button for 3 seconds until the P power light starts flashing. Caution: Never turn off...
Quick Guide - Page 18

... cartridges are estimates only. Note: The WorkForce 30 Series requires two black ink cartridges. On a computer that the ink level indicators in the print head nozzles may show one or more cartridges are low on ink. Caution: You cannot print if one , call 800-GO-EPSON (800-463-7766). 18 Maintaining Your Printer A window may appear on , you...
Quick Guide - Page 19

Open the printer cover. Replacing Ink Cartridges 19 Replacing Ink Cartridges Make sure you have a new ink cartridge before you order or purchase new ink cartridges: Ink Color Black Cyan Magenta Yellow Standard capacity High capacity 69 68 69 68 69 68 69 68 Note: The WorkForce 30 Series requires two black ink cartridges. The use , and temperature. Cartridge yields...
Quick Guide - Page 20

... flash. Do not touch the flat white cable inside the WorkForce 30 Series. 4. 3. Go to clean the print head. Note: Do not hold down the H ink button for more than 3 seconds or the printer may damage the printer. Always press the H ink button to move the print head by hand; this may start to step 5. If one of...
Quick Guide - Page 27

... and paper type settings in your printer software (see page 15). ■ For the best print quality, use Epson special paper (see page 6) and genuine Epson ink cartridges (see page 18). ■ If you notice light or dark bands across your online Epson Information Center for instructions. ■ The ink cartridges may be old or...
Quick Guide - Page 30

...cable inside the printer. ■ Do not use aerosol products that contain flammable gases inside the printer or touch any cartridges during printing. ■ Install a new ink cartridge immediately after... transporting the printer, make sure that the cartridge touches. If there are in a cool, dark place. 30 Notices there may cause fire. ■ Always turn off the printer using the ...
Quick Guide - Page 32

... identical to the representative unit tested and found to be within the variation accepted, due to be compliant with 47CFR Part 2 and 15 of Product: Ink jet printer Model: B421B 32 Notices Each product marketed is subject to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and...
Start Here - Page 7

... Basic instructions for solutions to clear the error. You're having problems installing the printer software. • During software installation, you install ink cartridges, the printer must charge its print head for 2.5 minutes or so. Online help with your product for printing. Speak to a Support Representative Call (562) 276-7202 (U.S.), 6 AM to connect the USB cable...

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