Epson RX500 Support Question
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Question posted by rsthjb on September 24th, 2014
Epson Stylus Rx500 Won't Print
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Current Answers
Answer #1: Posted by freginold on September 24th, 2014 9:32 AM
Hi, without knowing any specifics about your network or how the printer is set up, here are some common reasons why it might not print:
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- There is a corrupted print job stuck in the queue holding everything else up
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address in the print driver properties is the correct IP address that the printer has (unless you are using a USB connection). If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- There is a corrupted print job stuck in the queue holding everything else up
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address in the print driver properties is the correct IP address that the printer has (unless you are using a USB connection). If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
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