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Epson Artisan 800 Support Question

Epson Artisan 800 Support Question

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Question posted by melindangell on March 25th, 2014

Artisan 810 Prints Blue Horizontal Lines On Imagesd

My printer prints blue horizontal lines on my images. I have cleaned the print heads and done a realignment to no avail.

Current Answers

Answer #1: Posted by eddiegallacher on April 10th, 2014 1:34 PM
This answer was accepted by the poster of the original question.
eddiegallacher

Member since:
April 10th, 2014

Points: 1,100
1,100
points
You are probably using the Epson driver downloaded off their website. Use the original disc that came with the printer or the default printer driver that comes with XP. I suspect that you'll have the same problem if you use a later operating system than XP as the fault MAY be built into them although I can't be certain of that.

Simply put - there's a fault with the Epson driver

Related Epson Artisan 800 Manual Pages

Network Installation Guide - Page 29

... next section to configure your printed documentation and on-screen Epson Information Center for use over the network, you 're ready to the Home menu, then select Setup. Select Network Settings. 4. Artisan 800 Series: Press l or r to select Setup, then press OK. 2. Click Next. 5. Follow the on the printer control panel to return to...
Network Installation Guide - Page 36

Print a Network Status Sheet 1. If the IP address has changed . If necessary, press the Home button on the printer control panel to return to select Setup, then press OK. 2. WorkForce 600 Series and Artisan 700 Series: Artisan 800 Series: Press l or r to the Home menu, then select Setup. To keep the IP address from changing, try...
Product Brochure - Page 1

...-free telephone support, with registration, for images with richness, depth and clarity - built-in as fast as 10 sec1 • Smart, 7.8" touch panel - large display lights up to faded photos • Professional looking CDs/DVDs - easily restore the color to 38 ppm (black/color); Artisan800 Print | Copy | Scan | Fax | ULTHRDAPhoto | Wi-Fi...
Product Brochure - Page 2

....) Color flatbed (CIS line sensor) 4800 dpi 9600...printer driver, Epson Print CD, Web to Page, Epson Scan, ArcSoft® Print... photo print adapter Duplexer for 2-sided printing Artisan 800 photo ...print quality, a small amount of genuine Epson ink cartridges. See www.epson.com/cartridgeinfo for more information about print speed. 2 Double-sided printing available... Technologies Image Enhancement ...
Product Support Bulletin(s) - Page 1

... multi-language drivers in the operating system. 4) The bundled EpsonNet Print has been changed to the EpsonNet SetupManager software utility. A Total Pages: 5 AculaserCX11N, AculaserCX11NF, Artisan700, Artisan 800, WorkForce 600, and B-500DN printer models Release of EpsonNet SetupManager version 1.6aE for Network Printers This bulletin was created to inform you of Change: Improvements...
Start Here - Page 7

... see this screen, click Add Printer. Toll or long distance charges may apply. Software Technical Support ArcSoft Print Creations™ www.arcsoft.com/support ABBYY® FineReader® Sprint Plus (510) 226-6717 www.abbyyusa.com [email protected] Other users: continue with your Artisan 800 Series to add the Artisan 800 Series. 8 Click Next again...
Basics - Page 4

Printing Special Projects 35 Printing Coloring Book Pages 35 Printing Lined Paper and Graph Paper 37 Printing Personalized Note Paper 37 Printing CDs and DVDs 39 Printing From Your Computer 43 Printing in Windows 43 Printing With a Macintosh 45 Selecting the Correct Paper Type 49 Two-sided Printing...-One 55 Checking the Print Head Nozzles 55 Cleaning the Print Head 56 Checking the Ink ...
Basics - Page 5

... Unlock button. Using the Touch Panel The touch panel makes it as shown below. Blue status light Caution: Press the touch panel gently with the tip of your finger; To lower it down. Caution: To avoid damaging the Artisan 800 Series, make sure you press the Unlock button to use sharp objects. To...
Basics - Page 6

... in the automatic document feeder The current photo is cropped The Fix Red-Eye setting is printing or performing routine maintenance. Note: If the blue status light flashes rapidly, check the Artisan 800 Series for the project you are available for error messages. Touch the screen to wake it was used. You may see the...
Basics - Page 35

... photo or drawing into a coloring book page. 1. Load letter- Press the Home button, if necessary. 3. You can also print custom designs directly on page 39 Printing Coloring Book Pages Your Artisan 800 Series can use your Artisan 800 Series to make coloring book pages for your kids, ruled paper and graph paper for homework projects, and...
Basics - Page 37

... and Graph Paper 37 Insert a memory card (see page 26) or USB drive (see a message asking you see page 28). 3. To print more than 1 sheet, press + or - Printing Personalized Note Paper You can have the Artisan 800 Series print lined paper or graph paper whenever you 're ready to 99). 7. to select the number (up to...
Basics - Page 55

.... 4. Maintaining Your All-in the paper tray. 2. Checking the Print Head Nozzles If your printouts are clean Nozzles need cleaning 6. Select Finish Nozzle Check. If there are no gaps, the print head is faint, select Head Cleaning. To align the print head, if necessary, see if there are gaps in the lines: Nozzles are faint or have gaps in them, the...
Basics - Page 56

... any improvement after cleaning the print head four times, leave your Artisan 800 Series often, it when a cartridge is expended, and may damage it. 5. Then press x Start to run a nozzle check and confirm that the print head is a good idea to print a few pages at least six hours to clean it is clean. 6. Press x Start. Cleaning the Print Head If print quality has declined...
Basics - Page 59

... out of the reach of it . 1. Replacing Ink Cartridges 59 Replacing Ink Cartridges Make sure you have obtained a replacement, or the ink remaining in the print head nozzles may dry out. Squeeze the tab on your eyes, flush them thoroughly with water. Do not take the used cartridge apart or try to...
Basics - Page 64

... (see page 57) and replace cartridges, if necessary (see if the print head needs cleaning. ■ If you notice jagged vertical lines, you must have a DSL filter connected to the phone jack. Verify...sure the recipient's fax machine is turned on and working. ■ Make sure the LINE port on the Artisan 800 Series is connected to the EXT. Contact your printouts or they are too faint, run ...
Basics - Page 67

...clean the LCD screen. Important Safety Instructions 67 if the product has been dropped or the case damaged; Do not use aerosol products that are covered by the operating instructions. Leaving cartridges uninstalled can dry out the print head and may be ink remaining around the printer...inside the product or touch any cartridges during printing. ■ Install a new ink cartridge ...
Basics - Page 74

... Accessories, purchasing, 65 ADF, see Automatic Document Feeder Adjusting color in photos, 30 Aligning print head, 55 ArcSoft Print Creations software, 43, 65 Auto Answer button, 25 Auto Correction for photos, 29 to..., 42 jewel case insert, 39 placing on tray, 41 removing from tray, 42 Cleaning print head, 56 scanner glass, 64 Clear Settings button, 6 Color in photos adjusting, 30 restoring, 15, ...
Basics - Page 75

... 17 Faxing ADF, using, 13, 23 to 24 auto answer, 25 Auto Reduction setting, 22 connecting phone line, 18 to 19 contrast, 21 date and time settings, 20 dialing number, 24 entering phone number, 20 ... FineReader software, 52, 65 Fix Photo setting, 30 G Group dial printing list, 23 setting up, 22 using, 24 H Head cleaning, see Print head Header, fax, 20 Help, 61, 65 Home button, 6 I Icons on screen, 6 ...
Basics - Page 76

..., 49 OS X 10.3 and 10.4, 47 to 49, 51 OS X 10.5 (Leopard), 45 to 47, 51 printing, 45 to 49, 51 two-sided printing, 51 Maintenance aligning print head, 55 checking ink cartridge status, 57 checking print head, 55 cleaning print head, 56 cleaning scanner glass, 64 replacing ink cartridges, 59 to 60 Media type setting, 49 Memory card access...
Basics - Page 77

..., 21 Paper type setting, 49 Personalized note paper, 37 to 39 Phone line, connecting, 18 to 19 Phone number in fax header, 20 Photo greeting ...printing, 29 to 34 templates, 31 to 32 PictBridge, 33 Print Creations software, 43, 65 Print head alignment, 55 checking, 55 cleaning, 56 Print job, monitoring, 45, 47, 49 Print quality maintaining, 55 to 56 problems, 64 Printer software updates, 61 Printing...

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