Epson AcuLaser CX11N Support Question
Epson AcuLaser CX11N Support Question
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Question posted by chiefjean on August 22nd, 2010
Streaks Only In Color Printing
When printing in color, the print has vertical, faint streaks. The CNY colors can bee seen but not the K. I have cleaned the print head. If I remove any of the cartridges, I can see the color toner deposited on the outside of the cartridges and on adjacent printer parts.
Current Answers
Answer #1: Posted by rachelroodhardt on August 14th, 2011 8:28 AM
rachelroodhardt
Member since:
August 14th, 2011 Points: 3,180
Member since:
August 14th, 2011 Points: 3,180
Hiya,
I use Epson Aculaser printers on a daily basis and I also sell the cartridges for a living.
There are a number of extremely useful articles about streaking, dotting and bleeding on the Epson website which will help you determine the cause of the problem based on symptoms shown on your print outs.
Here's a link to the website (open the issues 1-10) to see more..
http://www.epson.co.uk/Store/Printers-and-All-in-Ones/Epson-AcuLaser-C1100N/Drivers-Support?target=article&extn=.html&articleId=1434#toc13
Rachel
www.aculasertoners.co.uk
Related Epson AcuLaser CX11N Manual Pages
Basics - Page 6
...printer driver lets you scan from your computer and control how your
scans look .
BizCard® lets you preview and retrieve images. ■ OfficeReady Essentials provides a variety of templates for creating colorful...AcuLaser CX11N include all the software you need for your convenience.
■ Epson Web-to-Page™ automatically adjusts web pages to your product. You can 't print...
Basics - Page 91
... the output tray extension, if necessary.
12. these sections: ■ "Cleaning the Pickup Roller" on page 92 ■ "Cleaning the Print Head" on page 93 ■ "Cleaning the Exposure Window and Document Table" on page 95 ■ "Cleaning the ADF Pickup Rollers (CX11NF Only)" on the CX11N mechanisms or any electrical components. Slowly push down the scanner...
Basics - Page 93
Pull off the cleaner cover from the right side of the CX11N. Pull forward on the blue lever inside of the CX11N.
2. Open cover A. 3. Cleaning the CX11N 93 Cleaning the Print Head
If there are white vertical lines, you will need to clean the print head. 1.
Basics - Page 102
... in the Consumables Info Settings
toner cartridges or window is not set up correctly. Make sure that the CX11N is on and plug another electrical device into the outlet to check whether the outlet is garbled
• The interface cable may not be securely connected. Status sheet does not print correctly
Your product may...
Basics - Page 103
...
of the page has toner pages containing only one character per page to clean the internal components.
• There may be moist or damp. Print Quality Problems
Problem
Solution
The printout background seems dark or speckled
• You may not be using the correct type of paper for the CX11N. If the surface of...
Basics - Page 130
... water to clean it up. Please consult your eyes. ■ If toner is spilled..., use a vacuum cleaner. ■ Do not dispose of California to cause birth defects or other similar surface or in a built-in the cabinet and the back or bottom are provided for the CX11N (except the USB connector) is
marked CAUTION HOT SURFACE.
Laser Printer Precautions
This printer uses laser...
Basics - Page 133
... Emissions
Ozone gas is NOT A SERVICE ITEM, therefore, the printer head unit should not be attached to laser products marketed in the United States. Ozone Exposure Limit
The recommended exposure limit for Devices and Radiological Health (CDRH) of continuous printing. Ozone is produced only when the CX11N is 0.1 parts per million (ppm) expressed as a by...
Basics - Page 134
...low humidity ■ Poor room ventilation ■ Long, continuous printing together with any of the above
CX11N Location
The CX11N should be located so that the exhaust gases and heat generated are... the risk of exposure to ozone, avoid the following conditions: ■ Use of multiple laser printers in a confined area ■ Operation in order to legal procedure Exercise caution when copying ...
Basics - Page 139
...printer 129 USB 66
Canceling copying 36, 77 printing 77 printing (Macintosh) ....... 26, 33 printing (Windows 32 scanning 77
CDRH regulations label 133 Cleaning
ADF pickup roller 96 exposure window 95 pickup roller 92 print head 93 Color...toner 82 Contrast 38 Control panel Cancel button 77 Copy mode 68 copying 35 Fax mode 69 messages 81, 99 mode menus, accessing ...........67 Print...
Basics - Page 141
L
Laser internal radiation label ..........133 printer precautions 130 safety labels 132
Layout settings, Macintosh 25 Loading paper 7 to 11
MP tray 7 optional paper cassette 9 Location of printer 130
M
Macintosh printing 23 to 28 system requirements 129
Maintenance ADF pickup roller 96 consumables 81, 82, 86 pickup roller 92 printer (print head 93 product 91
Messages error 99 ...
Basics - Page 142
... 103 printing 102 scan quality 106 scanning 105
Product cleaning 91 parts 79
Professional Mode color, adjusting 56 to 58 description 43 finishing scan 61 image settings 56 to 58 marquee, adjusting 54 previewing 51 resolution 50 scan area 51 scan size 59 selecting settings 46 to 61
R
Replacing photoconductor 86 to 91 toner cartridges...
Product Information Guide - Page 1
... color printing3
8/05
Epson AcuLaser CX11N/CX11NF - 1 sales only). Specifications
General
Printing method Laser beam scanning and dry electrophotographic process
Resolution
600 dpi base 2400 RIT (with enhancement)
Continuous printing speed1 (on Letter/A4)
25 pages per minute for black-and-white printing3 5 pages per minute for reseller referral. Accessories
Toner Cartridges
Cartridge...
Product Information Guide - Page 2
...printing to improve printing quality. Epson AcuLaser CX11N/CX11NF
8/05 Also, depending on A4 or Letter size paper
About 37.0 seconds at 600 dpi
Document size A4, Letter
Image data
16 bits per pixel per color internal 1 to 8 bits per pixel per color...25 ppm
Color copy mode...Transmission and reception mode
Color
Transmits and receives 8...: 26.1 inches (667 mm)
CX11N
Width: 18.1 inches (460 mm...
Product Information Guide - Page 3
...
Epson AcuLaser CX11N/CX11NF - 3 Temperature
Storage
32 to 95°F (0 to 35°C)
Humidity
Storage
15 to the printer not covered by Epson's warranty. Photoconductor Unit
Temperature Storage
Humidity Storage
Unit life
32 to 95°F (0 to 35°C)
15 to 80% RH
14,000 pages under conditions of two to 576 MB
Toner Cartridges
Colors...
Product Information Guide - Page 5
... 500Sheet Paper Cassette Unit is located on whether you're printing or copying and the size of paper. The available paper types for Macintosh, access the printer driver, select Printer Settings from the drop-down list, and click the Basic Settings tab.
Epson AcuLaser CX11N/CX11NF
Removing Printouts from the Output Tray
The output tray is...
Product Information Guide - Page 11
... Replace Photocondctr to print a large document or make a large number of copies and one of the toner cartridge you want to clean it to select Printer Settings, then press the r button.
3. Use the u or d button to the Setup menu screen.
2. You must replace the consumable product to remove and replace the toner cartridge.
8/05
Epson AcuLaser CX11N/CX11NF - 11 LCD...
Product Information Guide - Page 12
... on the right to be replaced, you . Check the color of the low or empty toner cartridge in the LCD screen, then open cover A.
Push down the right lever to replace the other cartridges.
12 - If another toner cartridge needs to unlock the toner cartridge.
4. Epson AcuLaser CX11N/CX11NF
Removing and Replacing a Toner Cartridge
1. Push it all the way into its package and...
Product Information Guide - Page 14
... to clean the CX11N;
Slowly push down the orange lever, then close cover B.
12. Open the MP tray cover and remove any other parts of the photoconductor or the blue area;
Slide out and flip open the output tray extension, if necessary.
14 - these sections: ❏ "Cleaning the Pickup Roller" (below) ❏ "Cleaning the Print Head" on...
Product Information Guide - Page 15
.... Close cover A and replace the cleaner cover.
2. Exposure window
Document table
8/05
Epson AcuLaser CX11N/CX11NF - 15 otherwise, the CX11N may be cleaned completely.
5. You can use a soft dry cloth to clean the print head. 1. Epson AcuLaser CX11N/CX11NF
4. Push in ; Cleaning the Print Head
If there are white vertical lines on the blue lever inside the MP tray with a moistened cloth...
Start Here Card - Page 4
...1 Make sure the CX11N is highlighted, press the button. When you close the cover.
2 Press the Setup button.
A Status Sheet is printed.
6 If you have the CX11N, place the Status ... copied.
6 Install Software
CX11N as a Local Printer
See "CX11N as a network printer.
The Setup light turns on setting up to 80 sheets of up the CX11N as a Network Printer" for information on and the...
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