Question posted by mtskawasaki620 on July 28th, 2017
Energizer Batt 371 Ups Code 03980010962
I purchased an Energizer Electric Batt 371 UPS Code 03980010962 on June 22, 2017 for my Raymond Weil watch that has worked perfectly for the past 7 years. I installed the battery and all was good for around 3 weeks. I noticed initially that it had lost about 4 minutes. I reset it and a week later on Saturday morning it was over (4) hours behind. I initially reached out via e-mail to someone I believe in India. After (4) back and forth e-mails over the course of about 9 days, I received a reply from Suyash Shrivastava, Case ID# 170719-000042 stating that the energizer 371/370 battery is available only for industrial use only and its's not available for retail sale. So I request you kindly contact to the store from you purchased it.(Her crappy grammar, spelling and terrible use of the English language)This answer SUCKS! I purchased an Energizer battery and your company should stand behind it. If you do not replace this battery I will do my very best to let everyone I know what a crappy deal Energizer has done to me. Very frustrating when you purchase a defective item from a company and they don't stand behind it. Sick and tired of just purchasing another. In addition I find it ridiculous that manufacturers provide/sell batteries with an expiration date 6-8 years in advance and my experieince is these "AA", "AAA", C and D cell batteries typically don't last very long.
Current Answers
Answer #1: Posted by BusterDoogen on July 28th, 2017 9:06 AM
I suggest you contact Customer Support:
- (800) 383-7323 for assistance in solving your defective battery issue.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
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