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Question posted by Dvdrouin1 on December 6th, 2014

Electrolux Induction Cooktop Error 31

my Electrolux E36IC80 induction cooktop shows Error code 31. its only about 3years old. I've cycled the power a few times and i still have the code. Which part needs to be replaced, place to purchase part, and are instructions available? Please advise. Thanks and God Bless

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Answer #1: Posted by BusterDoogen on December 6th, 2014 11:33 AM

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if you see an "E" and two digits, it means that the cooktop has detected a condition it needs to check. To help correct this, try the following recommendations:
• Reset the cooktop's main controls by turning the power to your cooktop off, and then back on,
• Be sure that the time of day is set. The time must be set in order for the cooktop to operate.

E31, commonly refers to an internal generator error in the left side cooking zone and that the generator control board needs replacing. Go here for a list of the parts.

If you continue to see the "E," record the number and turn the power supply back off. Then contact your dealer, installing agent, or authorized service provider, or contact Electrolux at 1-877-4 ELECTROLUX.

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Related Electrolux E36IC80ISS Manual Pages

Installation Instructions (All Languages) - Page 1

induction COOKTOP INSTALLATION INSTRUCTIONS United States INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER. WIDTH H. HEIGHT 4½ (11.4) 4½ (11.4) All dimensions are stated in United States 1 P/N 318205412 (0907) Rev. A English - Canada IMPORTANT INSTALLATION INFORMATION • All electric cooktops...189; (52.1) 357/8 (91.1) 36 (91.4) 203/8 (51.8) 20&#...

Installation Instructions (All Languages) - Page 2

...Min. From Edge of Cooktop to Nearest Combustible Wall (Either Side of Countertop It is needed for J and K....cooktop, always be avoided. Empty space is not recommended to include the model and serial numbers and a lot number or letter from the serial plate on front page except for installation purpose. MODEL 30" 36...cooktop should be sure to use drawer underneath cooktop. induction COOKTOP...

Installation Instructions (All Languages) - Page 3

... Code ANSI/NFPA No. 70-latest edition and local codes and ordinances. This appliance is left where the user can find it can result in a short circuit or fire. induction COOKTOP INSTALLATION...instructions before connecting the electrical supply to electrical power supply until appliance is permanently grounded. Be sure the bottle of the line (time-delay fuse or circuit breaker is made to...

Installation Instructions (All Languages) - Page 4

... may result in a new branch circuit installation (1996 NEC), mobile home, recreational vehicle, or where local codes do not permit grounding to the neutral (white) wire is prohibited, you must use a 4-wire power supply cable. induction COOKTOP INSTALLATION INSTRUCTIONS If the cable from appliance is equipped with the appliance are UL-listed for connection...

Installation Instructions (All Languages) - Page 5

..., connect appliance and power supply cable wires as shown in figure 5. If your appliance is to be connected to the neutral wire of grounding lead to neutral lead at temperatures much higher than the wire gauge alone. 5 induction COOKTOP INSTALLATION INSTRUCTIONS If the cable from appliance is equipped with local codes, connect neutral lead...

Installation Instructions (All Languages) - Page 6

... 4. Install the retainer brackets. Set the cooktop into the countertop cutout. They may be removable for service when needed. 6 It may result in heat damage or...not touch cooktop glass or elements. induction COOKTOP INSTALLATION INSTRUCTIONS Cooktop Installation 1. Also make sure all cooktop screws are not the result of the cooktop. Fix the cooktop to meet local codes or,...

Installation Instructions (All Languages) - Page 7

... MFG ID number and product code (see Figure below. Base...side filler height should allow for installation of approved cooktop models See Note 1 36" Min. (91.4 cm) Min. 208/240 Volt junction box for 30" ...induction COOKTOP INSTALLATION INSTRUCTIONS For typical under counter installation of an electric built-in oven. Approved cooktops and built-in ovens are necessary to isolate the unit from cooktop...

Installation Instructions (All Languages) - Page 8

induction COOKTOP INNOSTAELSLATION INSTRUCTIONS 8

Specification sheet - Page 1

... Approved for Single Oven Combination Installation** Approved for a quick boil. Powerful Cooking Elements Five induction elements, including two 10" (2500W / 3800W), an 8" (2400W / 3400W), a 7" (1900W / 2600W) and a 6" (1500W / 1900W) combine to a quick boil. 36" INDUCTION COOKTOP Configuration 5 Induction Elements FEATURES Black Vitroceramic Glass Surface Yes 10" Element - 2500W...

Specification sheet - Page 2

... and national electric codes. • Allow 2" space below armored cable opening to be no less than maximum width of appliance. • Allow 24" minimum clearance when bottom of appliance must be used in the U.S.A. Induction Cooktop E36IC80ISS 36 3/4" 13" max. Approximate location of countertop 35 7/8" min. 36" max. Refer to improve our products. Electrolux Major Appliances...

Owners Guide - Page 1

Use & Care Guide Induction Cooktop 318 203 623 (0901) Rev. A

Owners Guide - Page 3

... Information 2-3 Make a Record for Future use 2 Questions 2 Safety 4-6 Important Safety Instructions 4 Induction Cooktop Features 7-8 Induction Cooktop Display Messages 9-10 LED Messages or Light Indicators Displayed by Main Control 9 LED Messages or Light Indicators Displayed by Cooking Zone Controls 9-10 Before Using the Cooktop 11-13 Use the Correct Cookware Type 11 Minimum Pan Size...

Owners Guide - Page 7

... been turned OFF. Induction cooking heats faster while using less energy. Induction power levels are quick to...cooktop surface remains cooler than standard ceramic cooktops. ! Center Cooking Zone (36" model only). 5. Left Rear Cooking Zone Control Pads. 8. Right Front Cooking Zone. 6. Center Cooking Zone Control Pads. (36" model only) 11. Induction Cooktop Features 7 INDUCTION COOKTOP...

Owners Guide - Page 8

... Alpha-Numeric Display (displays up to 99 minutes - (See pages 16 & 17). 17. Cooktop Power Key Pad (See page 9). 13. Cooktop Power Indicator Light (See page 9). 18. Cooking Zone Up Arrow Power Key Pad (for each Cooking Zone). 8 Induction Cooktop Features INDUCTION COOKTOP FEATURES (Cont'd) Main Cooktop Controls 11 18 17 15 16 14 Cooking Zone Controls 6 7 8 9 10 13 12...

Owners Guide - Page 9

... cooktop will go back to show the complete error code. To turn the Cooking Zone ON will cancel and the Cooktop will be used normally (See p. 17 for 2 seconds. Touch and hold the LOCK key pad for 1 second. Error Codes Alpha-Numeric Display E0XX - If the corresponding or key pad is switched to activate the Cooking Zone needed. COOKTOP POWER...

Owners Guide - Page 10

...), 2, 3, 4, 5, 6, 7, 8, 9 and HI; The ON/OFF key pad for any of the Cooking Zones. 10 Induction Cooktop Display Messages LED Messages or light indicators displayed by cooking zone controls (cont'd) Fig. 9 Fig.10 Fig. 11 Fig. 12 Fig. 13 POWER LEVEL SETTINGS - Once any Cooking Zone has been used for cooking and turned OFF...

Owners Guide - Page 11

... of the cookware, the material type is your Induction Cooktop surface. The thicker outer ring at each location (Fig. 2). If a magnet sticks to occur. This will likely alter the overall appearance of the cooktop. When purchasing pans, look for cookware specifically identified by the manufacturer for Induction cooking Fig. 1 (See Fig. 1). The inner ring of...

Owners Guide - Page 14

... clear. 3. Operating the cooking zones The Induction cooktop has four or five Cooking Zones designed for the Cooking Zones needed. To Turn ON one or more information about the available Cooktop Zones power levels available see Fig. 2, page 11) for the Cooking Zone desired and is with your finger placed in the affected Cooking Zone Alpha...

Owners Guide - Page 15

...Cooking Zones may appear to display HE even if the Cooktop is moved from the center of the cooktop may cause the cooktop to display an error code and turn off. When any reason, a sensor will... the cooktop. • Be sure the cooktop vent openings are touched the entire cooktop will remember the power level setting for the Cooking Zone. The glass surface may shut OFF the cooktop to ...

Owners Guide - Page 22

... recipe's recommended power levels or cooking times. • Cookware is not centered over the Cooking Zone properly. Cooktop zone controls display "E0" and A 2 digits error code • Induction Cooktop main control has detected a fault or error condition. Try turning electrical power supply OFF and back ON to cooktop in order to page 12 for correct cookware placement. Place cookware back on...