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Dyson DC25 Support Question

Dyson DC25 Support Question

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Question posted by Tonyacrockett on November 22nd, 2013

Main Brush Won't Turn.

Already took apart and cleaned it. Please help. Only few months old.

Current Answers

Answer #1: Posted by waelsaidani1 on November 23rd, 2013 11:20 AM
This answer was accepted by the poster of the original question.
waelsaidani1

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May 12th, 2013

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The problem is the belt motor has a safety mechanism that prevents it from turning after a serious obstruction has blocked the brush bar. This prevents it from causing additional damage and/or wearing out the motor. Solution: Check the brush bar to ensure that there isn’t any hair or thread that is caught. Stand the vacuum upright. Press the brush bar switch (next to the power button on the DC14) 4 or 5 times. This resets the safety mechanism.

Related Dyson DC25 Manual Pages

User Guide - Page 2

...SHOCK OR INJURY: 1 Do not leave appliance when plugged in this vacuum cleaner When using an electrical appliance, basic precautions should , has been...hot ashes. 16 Do not use cord as the brushbar. 11 Turn off all instructions before using this manual. Do not pull on the ... Read all controls before unplugging. 12 Use extra care when cleaning on wet surfaces. 3 Do not allow to be used ...
User Guide - Page 6

... brushbar obstructions' section. Put the vacuum cleaner away after vacuuming to clean off any object into the clear bin...vacuuming and caring for blockages. do not put bin in use with cold water. • C onsult your filters regularly and wash at least every 3 months...before checking for hard floors), recline the machine and turn grey in color. These are entirely harmless and are ...
User Guide - Page 7

...Machines purchased from an unauthorized dealer. • Clearing blockages from your vacuum cleaner, including but not limited to yourself. Warranty limitations and exclusions...is limited to remove the brushbar as belt, filter, brush bar, hose assembly, and power cord (or where ... phone by Dyson, Inc. JP 3940082; To help us to the following intellectual property rights: Patent/...
Operation Manual - Page 1

OPERATING MANUAL ASSEMBLY ON/OFF 3 months A WASH FILTERS Wash filters with cold water at least every 3 months. B REGISTER FOR YOUR FREE 5 YEAR GUARANTEE TODAY click 1 2 click click 3
Operation Manual - Page 2

... from the date of purchase, subject to Dyson in the envelope supplied. Alternatively visit www.dyson.co.uk/support for online help, general tips and useful information about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with your rating plate which is behind the clear bin. Note your serial number...
Operation Manual - Page 3

...by Dyson's authorised service centres in this vacuum cleaner below 0ºC (32ºF). If the vacuum cleaner overheats it could fall and cause injury. 21. Turn off , unplugged and allowed to cool down... over cable. Take extra care when vacuuming on the floor. Use only Dyson recommended attachments. 25. Do not store near the brush bar when the vacuum cleaner is burning or smoking, such ...
Operation Manual - Page 5

Carpets/hard floors High-reach cleaning ON OFF ck 3 k click Clearing obstructions / Brush bar reset 5
Operation Manual - Page 6

IMPORTANT! WASH FILTERS Filter A 3 months Filter B 6
Operation Manual - Page 7

Turn over and tap very firmly to remove motor emissions. Repeat 10x until water runs clear. 1111 1122 11 1100 22 99 2244 33 88 44 77 66 55 7 Wash filters with cold water at least every 3 months. 11 12 1 10 2 9 24 3 8 4 765 Rinse and shake filters under tap.
Operation Manual - Page 8

... help us via the website. If the brushbar stops during use . HIGH-REACH CLEANING CAUTION: • Switch 'OFF' the vacuum ...vacuum cleaner, call the Dyson Customer Care Helpline with the mains supply. To minimise any effect from this product is covered by the retailer selling the product or a replacement product. Unplug the vacuum cleaner and leave to 'pull back' - CLEARING Brush...
Operation Manual - Page 9

...can be carried out by calling the Dyson Customer Care Helpline on how we use your vacuum cleaner. Please note: Small details may vary from those shown. EP 1361812; AU 744362... guarantee becomes effective at [email protected]. The British Allergy Foundation Seal of your vacuum cleaner under guarantee will be held by the following intellectual property rights: PATENT/PATENT APPLICATION...
Operation Manual - Page 10

...IMPORTANT! Dyson Customer Care If you have a question about your serial number and details of the vacuum cleaner behind the clear bin. IRL Dyson Customer Care [email protected] 01 475 7109 Dyson Ireland ...be found on the main body of where and when you bought the cleaner, or contact us via the Dyson website. WASH FILTERS 3 months Wash filters with your Dyson vacuum cleaner, call the ...

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