Dyson DC15 Support Question

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Question posted by lasezfaire on January 13th, 2013

Brush Not Spinning

the brush on my dc15 is not sppinning. Can you tell me what the problem might be?

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Answer #1: Posted by freginold on June 8th, 2020 2:45 AM

freginold

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The only troubleshooting tip the DC15 user guide gives is to make sure the stabilizer has snapped into place before using the vacuum upright. You might want to also check the pulley, belt, and motor, however. If the stabilizer is in place and the brush bar still won't spin, you can call Dyson support at 1-877-397-6622 for help.

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Related Dyson DC15 Manual Pages

User Guide - Page 1

p1-36 2/18/05 3:58 PM Page 1 The Ball User Guide Please read this guide carefully before using your DC15 The Ball Guía del usuario Lea atentamente esta guía antes de utilizar su DC15 The Ball Guide d'utilisateur Veuillez lire attentivement ce manuel avant d'utiliser votre DC15 12438_DC15_USA_OP_MAN_NE...

User Guide - Page 2

...Store the machine indoors. electric shock could occur. 3 Do not allow to be present. 21 When vacuuming, certain carpets may be used by pulling on the cord. If the appliance is located behind the...up flammable or combustible liquids, such as gasoline, or use with the cord coiled safely, to vacuum water or other than the other). Do not change the plug in the outlet, reverse the ...

User Guide - Page 3

12438_DC15_USA_OP_MAN_NE... Important safety instructions 1 Assembling 2 Using your Dyson 3 Using your Dyson 4 Using the tools 5 Washing your DC15. p1-36 2/18/05 3:58 PM Page 3 User guide Please read this guide carefully before using your filter 6 Emptying the clear binTM 7 Cleaning the clear binTM 8 Clearing blockages Warranty and customer care

User Guide - Page 4

... inserting wand. • If you have any questions, please call the Dyson Helpline toll free at 1-866-693-9766 or log onto www.dyson.com Brush tool Crevice tool Stair tool Slide wand down inside hose until it clicks. Slot wand into top of machine and click into place.

User Guide - Page 5

... 5 2 Using your Dyson Plug in very small amounts. • The brushbar will not operate. Fine dust such as plaster dust or flour should only be vacuumed in and press ON/OFF switch.

User Guide - Page 6

... OFF for delicate rugs, berbers and bare floors; Using DC15 Small movements of the wrist will create a zigzag motion in place before releasing the cleaner. p1-36 2/18/05 3:58 PM Page 6 3 Using your Dyson (continued) IMPORTANT • When you first start to vacuum, the brushbar is "ON". • Press button to...

User Guide - Page 8

.... Separate blue filter and yellow case. Wash filter and case in electric shock or personal injury. • The filter may require more frequent washing if vacuuming fine dust. • Do not use detergent to release cyclone and bin from machine.

User Guide - Page 10

Ensure bin is open . Clean shroud with cold water only. Rinse with a cloth or dry brush to clean the clear bin. • Do not immerse the whole cyclone in section 6) and bin base is completely A dry before replacing. Cleaning the clear ...

User Guide - Page 12

... apply to you. • Your remedy for future reference: DC15* Major territories only = WO 03/039317 GB0326102.1 PCT/GB04/... and tear, including normal wearing parts such as belt, filter, brush bar, hose assembly and power cord (or where external damage or... out by unauthorized parties or agents. • Use of the vacuum cleaner other than for any questions about your Dyson, please call our...