Get support for Dyson DC14

Dyson DC14 Support Question

Dyson DC14 Support Question

Find answers below for this question about Dyson DC14.
Need a Dyson DC14 manual? We have 3 online manuals for this item!
Question posted by janseed on July 16th, 2013

The Wand Will Not Stay In The Hose

I have just bought a DC14 on ebay. There is no way for the wand to be secured to the hose. In previous models that I have had there has always been a retaining ring that stops the wand falling off until it is manually released. I am having no joy with the seller who says there is no such thing. Surely I don't have to hold the two pieces together when I want to use the wand!! Help....

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Related Dyson DC14 Manual Pages

User Guide - Page 1

Owner's manual Please read this guide carefully before using your DC14. 18690_DC14_US_OPS_MAN 8/23/07 9:53 AM Page 1
User Guide - Page 2

..., accessories, and replacement parts. 6 Check to ensure your hand or insert any way. always work other than the other liquids - These are not associated with your ...VACUUM CLEANER When using an electrical appliance, basic precautions should always be present. 21 When vacuuming, certain carpets may generate small static charges in the Clear bin or wand...manual or advised by the cord; If this...
User Guide - Page 3

Contents 18690_DC14_US_OPS_MAN 8/23/07 9:53 AM Page 3 Owner's manual Please read this guide carefully before using your DC14 tools Emptying the Clear binTM Cleaning the Clear binTM Clearing blockages Brushbar maintenance Optional accessory use and maintenance Troubleshooting tips Limited warranty and customer care ...
User Guide - Page 4

... button Washable lifetime filter release catch Shroud Hose release button Brushbar housing Soleplate Upper cord hook Wand 4 Dyson Helpline contact us on to www.dyson.com Additional accessories may be included with some models. 18690_DC14_US_OPS_MAN 8/23/07 9:53 AM Page 4 Box contents Box contents CAUTION • Please see the back of the manual for usage and...
User Guide - Page 5

... re-winding cord. Ensure hose does not bend. Click tools into hose. Wind cord counter-clockwise around cord hooks and secure with clip. Assembling 18690_DC14_US_OPS_MAN 8/23/07 9:53 AM Page 5 Assembling CAUTION • Ensure the wand cap B cover is closed. • Ensure hose is straight when inserting wand into place. A A Slide hose into guides at back of...
User Guide - Page 6

... recommend vacuuming in very small amounts. Consult your flooring manufacturer. 6 Dyson Helpline contact us at 1-866-693-9766 C Press button to stop brushbar from inside wand handle. CAUTION • Do not press the cyclone release button while carrying the machine, or it could fall and cause injury. • Ensure the cyclone pack is secured to begin vacuuming.
User Guide - Page 8

... a dry cloth after vacuuming to 'pull back' in a garage, care should be fitted directly to remove wand handle from falling when cleaning stairs, always place it at 1-866-693-9766 18690_DC14_US_OPS_MAN 8/23/07 9:53 AM Page 8 Using your DC14 tools Using your DC14 tools CAUTION • Powerful suction can cause the hose to clean off any...
User Guide - Page 11

... lower cord hook. DC14 wand •If any part of your machine becomes blocked, it . • If you should vacuum in electric shock or personal injury. U-bend inspection C Tilt machine forward, slide out U-bend, and check inside wand and hose for at front of blockages. Failure to the floor. B Press lower hose release button at least 60...
User Guide - Page 13

...release button not used in a garage, care should be taken to wand and recline handle B Carpet - B D B C A Attach low reach floor tool to wipe the A C soleplate and wheels with the Model A 08909 Dyson Car Cleaning Kit accessories. Press front pedal A Push in to stop...maintenance CAUTION Do not use your vacuum cleaner outdoors or on all models A Remove soleplate C Replace brushbars ...
User Guide - Page 15

...vacuuming non-delicate carpeting, ensure brush control is meant to protect the belt in color). Wash filter if necessary as shown on page 7. • Ensure brush control is open 7 days a week to answer your DC14...airway inspection valve are snapped in securely and confirm there are no blockages. • Confirm the U-bend is no suction from wand or hose Brushbar not spinning Loud 'ratcheting...
User Guide - Page 16

...with the Owner's Manual. • Careless...Manual. • External sources such as weather. • Repairs or alterations carried out by unauthorized parties or agents. • Use of the vacuum...Dyson Owner's Manual. Most issues... vacuum ...the vacuum cleaner's... model name...your vacuum cleaner...your Dyson vacuum cleaner, ...DC14 230-240V 50Hz 1200 W FOR PATENT INFORMATION SEE OPERATING MANUAL... ways to us...
Parts List - Page 5

VACUUM DC14 DYSON, INC Diagram Number Part # Description STEEL DUCT LOWER MOTOR COVER ASSEMBLY 1 DY-90865601 (STEEL/LAV/TRANS VIOLET (ANIMAL), STEEL/SCARLET /TRANS VIOLET (LOW REACH) , ...
Parts List - Page 8

... SOLEPLATE AXLE (QTY 5) 42 DY-90456201 SOLEPLATE WHEEL (QTY 5) 43 DYR-7500 CLUTCH ASSEMBLY 44 DY-90240506 BLACK CLUTCH COVER ASSEMBLY 45 DYR-7200 INTERNAL HOSE ASSEMBLY 46 DY-90231229 DARK STEEL CLEANER HEAD ASSEMBLY (STEEL/STEEL /TRANS VIOLET (COMPLETE) 46A DY-90231231 INK BLUE CLEANER HEAD ASSEMBLY (STEEL/INK BLUE...
Parts List - Page 10

.../INK BLUE /TRANS ORANGE (FULL ACCESS) 78D DY-90847407 STEEL/PURPLE FLECK HOSE ASSEMBLY (STEEL/PURPLE/SCARLET (FULL GEAR) 79 DY-90866101 STEEL/TRANS VIOLET /LAVENDER WAND ASSEMBLY(STEEL/LAV/TRANS VIOLET (ANIMAL) 79A DY-90866102 STEEL/STEEL/TRANS VIOLET WAND ASSEMBLY (STEEL/STEEL/TRANS VIOLET (COMPLETE) 79B DY-90866105 PURPLE/SCARLET/TRANS...
Parts List - Page 11

STEEL/STEEL/TRANS VIOLET (COMPLETE) 80A DY-90775409 PURPLE WAND CAP (STEEL/PURPLE/SCARLET (FULL GEAR) 81 DY-9077501 LAVENDER TUBE GRIP...) 90 DY-90880601 BOX INSERT (BOTTOM, LOWER) 91 DY-90593102 EDGEBOARD, WAND 92 DY-90865001 FORWARD LOCK INSERT (POLYSTYRENE) 93 DY-90430301 REAR WHEEL FASTENER RETAINING PACK 94 DY-90497503 CLEANING KIT ASSEMBLY (STEEL/LAV/TRANS VIOLET (ANIMAL), ...
Operation Manual - Page 2

...general tips and useful information about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with your serial number and details of where/when you bought the vacuum cleaner. UK 0800 298 0298 IRL 01... number can be covered for parts and labour for future reference 3 EASY WAYS TO REGISTER YOUR 5 YEAR GUARANTEE REGISTER ONLINE Visit our website to register your rating plate which is ...
Operation Manual - Page 3

...surfaces. Do not leave the Dyson vacuum when plugged in your eyes or ears or put any opening blocked; This Dyson vacuum is required. Do not point the hose, wand or tools at your mouth. 12...responsible person concerning use of body away from openings and moving parts, such as described in this manual, or advised by the Dyson Customer Care Helpline. Do not use without the clear bin and...
Operation Manual - Page 8

... before using . do so could fall and cause injury. • Store the vacuum cleaner indoors. PLEASE NOTE: • To release the wand, open the wand cap and pull the red tube ...vacuum cleaner and leave to release the wand and hose from the vacuum cleaner, press the button at the rear of the vacuum cleaner securely before replacing. take care. • Take extra care when vacuuming...
Operation Manual - Page 9

...vacuum cleaner which are three ways to contact you if necessary. DYSON CUSTOMER CARE THANK YOU FOR CHOOSING TO BUY A DYSON VACUUM CLEANER If you have any queries about your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with the Dyson Operating Manual... of the vacuum cleaner in accordance with your serial number and details of where and when you bought the vacuum cleaner, or...
Operation Manual - Page 10

... number and details of where and when you bought the cleaner, or visit www.dyson.co.uk/support The serial number can be found on the main body of the vacuum cleaner behind the clear bin. IRL Dyson Customer... Malmesbury, Wiltshire SN16 0RP. IMPORTANT! WASH FILTER Wash filter with your Dyson vacuum cleaner, call the Dyson Customer Care Helpline with cold water at least every 6 months.

Similar Questions

Ask a New Question
Use the box below to post a new question about this Dyson product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dyson Manuals

Find free Dyson DC14 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Dyson Reviews

View thousands of Dyson user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dyson customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dyson customer service rankings, employee comments and much more from our sister site.

Dyson Recalls

Find comprehensive Dyson recall information updated hourly on RecallOwl.com.