Get support for Dymo LabelManager 360D

Dymo LabelManager 360D Support Question

Dymo LabelManager 360D Support Question

Find answers below for this question about Dymo LabelManager 360D.
Need a Dymo LabelManager 360D manual? We have 1 online manual for this item!
Question posted by AmandaHuddleson on January 16th, 2013

Tape Jam

When I try and print "Tape Jam" keeps appearing in the message window. I have tried using new tape, I have tried restarting the machine and taking the battery but nothing is helping. What can I do?

Current Answers

Answer #1: Posted by DYMOhelpdesk on January 17th, 2013 3:35 AM
This answer was accepted by the poster of the original question.
DYMOhelpdesk

Member since:
January 10th, 2013

Points: 35,050
1,070
points
You can reset the machine by taking out the batteries and pressing On/Off 20 times. If no avail, see if there is any debris on the rubber wheel in the cassette compartment. You can always give us a call, see dymo.com for your country number.

DYMO Support

Related Dymo LabelManager 360D Manual Pages

User Guide 1 - Page 2

Contents About Your New Label Maker 5 Product Registration 5 Getting Started 5 Connecting the Power 5 Inserting the Battery Pack 6 Recharging the Battery Pack 6 Inserting the Label Cassette 7 Using the Label Maker for the First Time 8 Getting to Know the Label Maker 9 Power ...9 LCD Display 10 Format 11 Insert ...11 Settings 11 CAPS Mode 11 Backspace 11 Clear ...11 Navigation Keys ...
User Guide 1 - Page 3

... Characters 19 Adding Clip Art 19 Adding Symbols 20 Using the Symbol Keys 20 Adding International Characters 21 Printing Options 22 Previewing Your Label 22 Printing Multiple Labels 22 Using the Label Maker Memory 23 Saving a Label 23 Opening Saved Labels 23 Inserting Saved Text 24 Caring for Your Label Maker 25 Troubleshooting 26 Documentation Feedback 27 Environmental Information...
User Guide 1 - Page 4

... 22 Cancel 23 Save 24 Preview 4 16 17 18 19 20 21 22 23 24 1 15 2 14 3 13 4 5 6 12 11 10 987 Figure 1 DYMO® LabelManager 360D Electronic Label Maker 1 Cutter button 9 Accented character 2 Print 10 Space bar 3 OK 11 Insert 4 Backspace 12 Caps 5 Symbols -
User Guide 1 - Page 5

... Your New Label Maker With the DYMO® LabelManager 360D electronic label maker, you can choose to register your first label. These label cassettes are available in this section to print your label maker online. Getting Started Follow the instructions in a wide range of high-quality, self-adhesive labels. Product Registration Visit www.dymo.com/register to print your label maker...
User Guide 1 - Page 6

... cover away from the label maker. NOTE Remove the battery pack if the label maker will not be used to charge the battery pack before using your label maker comes partially charged. NOTE The power adapter is included with your label maker for the first time. Inserting the Battery Pack The battery pack included with your label maker for recharging the battery pack. See Figure 2. the...
User Guide 1 - Page 7

... Figure 5 Click! 7 To insert the label cassette Figure 3 1 Lift the label cassette cover to open the label compartment. Label guides 2 Before using the label maker for information about purchasing additional label cassettes. Figure 4 4 Press firmly until cassette clicks into place. Inserting the Label Cassette Your label maker comes with the label Remove cardboard facing up and...
User Guide 1 - Page 8

... the power, you are now ready to print your first label. You printed your first label. You can change them. To set until you change these selections using the Settings key. Congratulations! To print a label 1 Enter text to create a simple label. 2 Press . 3 Select the number of the label cassette currently in the label maker and press OK . These selections remain set...
User Guide 1 - Page 9

... not already saved, you turn the power off. 9 The previously selected style settings are not remembered and a blank label is displayed when the power is turned back on . Getting to Know the Label Maker Become familiar with the location of inactivity, the power is switched off automatically. The following sections describe each feature...
User Guide 1 - Page 10

...Edit area 3 Battery 8 Accented character 4 Fixed label length 9 ...Lowercase 5 Mirror text 10 Uppercase 10 With DYMO's exclusive graphical display, most of the formatting you know when a feature is visible instantly. 1 2 3 10 4 9 5 8 6 7 Feature indicators along the top of text at a time. LCD Display The display can show two lines of the LCD display appear...
User Guide 1 - Page 11

...is off, all letters appear in this User Guide. The default setting is shown on or off . Format The Format key displays the Font, Font Size, Style, Borders and Underline, Label Length, Alignment, and ...Insert key allows you a choice to insert symbols, clip art, or saved text on your label. Clear The Clear key gives you to clear all letters that you enter are described later ...
User Guide 1 - Page 12

Navigation Keys You can also navigate through menu selections using the left and right navigation keys. You can review and edit your label using the up and down navigation keys, and then press OK to cancel an action. 12 Cancel The Cancel key allows you to exit from a menu without making a selection or to make a selection.
User Guide 1 - Page 13

... from several format options to your labels. 2 3 1 4 7 5 1 Font type 2 Font size 3 Font style 4 Borders/Underline 6 5 Mirror 6 Alignment 7 Label length To adjust the formatting 1 Press . Format 2 Use the navigation keys to select the formatting option to change and press OK . 3 Select the option to apply to enhance the appearance of your label and press OK . 13
User Guide 1 - Page 14

... Type Three font types are available for your labels: The font sizes available depend on a label. Label Width 1/4" (6 mm) 1/2" (12 mm) 1/2" (12 mm) 3/4" (19 mm) Font Size Available 8 point 8, 12, 18 point 8, 12, 18, 24, 28 point 8, 12, 18, 24, 28, 34, 42 point ♦ Use the up and down or left and right...
User Guide 1 - Page 19

..., symbols, punctuation, and other special characters can be added to your labels. Adding Clip Art The label maker includes the clip art shown below. ↔ © ®™ ☺ To insert clip art 1 Press Insert , select Clip Art, and then press OK . 2 Use the up and down or left and right navigation keys to...
User Guide 1 - Page 20

... Symbol Keys You can quickly add symbols by using the general, punctuation, and currency symbol shortcut keys. 20 x ÷ √ ^ ~ ≈ = ≠... press OK . 2 Use the up and down or left and right navigation keys to select the desired symbol. 3 When you locate the symbol, press OK to add the symbol to your label. Adding Symbols The label maker supports the extended symbol set...
User Guide 1 - Page 21

... the variations appear depend on the language you will see a à â æ and so on the display. 2 Press an alpha character. The accent variations are displayed. 3 Use the left and right navigation keys to add a currency symbol. 2 Select the symbol you want and press OK . Adding International Characters The label maker supports the...
User Guide 1 - Page 23

... OK . Using the Label Maker Memory The label maker has a powerful memory feature that allows you to save the text of the memory locations. 3 Select a memory location and press OK . Saving a Label You can store a new label in memory to nine frequently-used labels. To save a label, the text and all formatting are returned to nine frequently-used labels. Opening Saved Labels You can...
User Guide 1 - Page 25

Clean your label maker from inside the label compartment cover. 3 Gently wipe the padded side of the blade. See Figure 6. Press and hold the cutter button to give you replace the label cassette. Print head 3 Use a cotton ball and alcohol to keep it working properly. See Figure 6. 25 To clean the print head 1 Remove the label cassette. Clean the cutter...
User Guide 1 - Page 26

... Pack. 26 Troubleshooting Review the following possible solutions if you encounter a problem while using your label maker. Charge Battery! battery pack. Message disappears when printing is installed properly. • Replace the label cassette. Delete some or all of characters in buffer. Too many characters Exceeded maximum number of the buffer text. Poor Cutter Performance...
User Guide 1 - Page 27

... for documentation feedback. Tape Jam • Remove jammed label; replace label cassette. Motor is inserted correctly. Send us your feedback. Problem/Error Message Solution Battery Failure! • Ensure the battery pack is stalled due to label jam. • Clean cutter blade. Battery pack not inserted properly See Inserting the Battery Pack. Battery Charging Allow the...

Similar Questions

My Label Maker Is In Another Language And I Can't Get It To English. When I
double click menu it brings me to settings where it reads either :Szymbolumulok or cimkeszelesses He...
(Posted by Decorsbycera 2 years ago)
Customer Service- Label Maker Malfunction
I purchased the label maker last year and it is not working. I have called customer service but have...
(Posted by kiannaleseberg 5 years ago)
Two Forms Of Format Changes
On The 360d Label Maker, How Do I Change Both The Font (to Vertical) And Bold. When I Change One, Th...
(Posted by APITTS 11 years ago)
I Need A New Power Adapter For The Label Manager 360d.
How much is a new power adapter for the dymo label manager 360D?  & where can I get one?
(Posted by patricialarsen 12 years ago)
Ask a New Question
Use the box below to post a new question about this Dymo product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dymo Manuals

Find free Dymo LabelManager 360D manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Dymo Reviews

View thousands of Dymo user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dymo customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dymo customer service rankings, employee comments and much more from our sister site.

Dymo Recalls

Find comprehensive Dymo recall information updated hourly on RecallOwl.com.