Dell XPS 8500 Support Question
Dell XPS 8500 Support Question
Find answers below for this question about Dell XPS 8500.Need a Dell XPS 8500 manual? We have 2 online manuals for this item!
Question posted by pablo72900 on September 19th, 2012
Using Sd Card Reader
I inserted a SD photo card in the reader, small light comes on next to it, but no pop-up menu, no listing in explorer, unable to downlad images. What's wrong.
This is a brand new PC. Is it an install question?
Current Answers
Answer #1: Posted by RathishC on September 21st, 2012 5:25 AM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
I would recommend updating the drivers for Media card reader. Please click on the link below to download and install the drivers, which should fix the issue:
Please reply if you have any further questions
Thanks & Regards
Rathish C
#iworkfordell
Related Dell XPS 8500 Manual Pages
Owner's Manual (PDF) - Page 2
... helps you how to avoid the problem.
Reproduction of data, and tells you make better use of Microsoft Corporation in the United States and/or other than its own.
2012 - 04
Rev. ... names may be used by Bluetooth SIG, Inc.
and is subject to hardware or loss of these materials in any proprietary interest in this text: Dell™, the DELL logo, and XPS™ are either...
Owner's Manual (PDF) - Page 4
...(s 27 Replacing Memory Module(s 28 Postrequisites 30
6 Front Bezel 31
Prerequisites 31 Removing the Front Bezel 31 Replacing the Front Bezel 33 Postrequisites 34
7 Graphics-Card Bracket (optional) . . . . . 35
Prerequisites 35 Removing the Graphics-Card Bracket 35 Replacing the Graphics-Card Bracket 36 Postrequisites 36
4
Contents
Owner's Manual (PDF) - Page 5
8 Graphics Card 37
Prerequisites 37 Removing the Graphics Card 37 Replacing the Graphics Card 39 Postrequisites 41
9 PCI-Express x1 Card(s 43
Prerequisites 43 Removing the PCI-Express x1 Card(s 44 Replacing the PCI-Express x1 Card(s 46 Postrequisites 48
10 Wireless Mini-Card 49
Prerequisites 49 Removing the Mini-Card 50 Replacing the Mini-Card 51 Postrequisites 51
Contents
5
Owner's Manual (PDF) - Page 6
... 53
Prerequisites 53 Removing the Mini-Card Antennas 53 Replacing the Mini-Card Antennas 55 Postrequisites 55
12 mSATA Drive 57
Prerequisites 57 Removing the mSATA Drive 57 Replacing the mSATA Drive 58 Postrequisites 59
13 Hard Drive(s ...
Owner's Manual (PDF) - Page 7
... 66
14 Optical Drive(s 67
Prerequisites 67 Removing the Optical Drive 67 Replacing the Optical Drive 69 Postrequisites 69 Secondary Optical-Drive 69 Prerequisites 69 Installing a Secondary Optical-Drive 70 Postrequisites 71
15 Media-Card Reader 73
Prerequisites 73 Removing the Media-Card Reader 74 Replacing the Media-Card Reader 75 Postrequisites 75
Contents
7
Owner's Manual (PDF) - Page 13
...attached devices from potential damage and ensure your personal safety. NOTE: If you are using a different operating system, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. WARNING... before connecting to ground the system board. CAUTION: To avoid damaging the components and cards, handle them by their electrical outlets.
4 Disconnect all covers, panels, and screws ...
Owner's Manual (PDF) - Page 15
... computer. • Turn on your computer, replace all screws and ensure that no stray screws remain inside your computer • Connect any external devices, cables, cards, and any other part you
removed before working on your computer • Connect your computer and all attached devices to their electrical outlets
CAUTION: Before...
Owner's Manual (PDF) - Page 19
1 media-card reader light 3 optical-drive covers (2) 5 optical-drive eject buttons (2) 7 accessory tray 9 microphone port 11 USB 2.0 port with PowerShare
2 media-card reader 4 USB 3.0 ports (2) 6 power button 8 headphone port 10 USB 2.0 port
Back View of Your Computer
1
2 3 4 5 6 7 8
9
1 power port 3 USB 2.0 ports (4) 5 VGA port 7 optical S/P DIF port 9 expansion-card slots 11 padlock rings
11...
Owner's Manual (PDF) - Page 20
Inside View of Your Computer
9 8 7
1 2
3 4
5 6
1 front bezel 3 graphics-card bracket (optional) 5 system board 7 power supply 9 secondary optical-drive
2 primary hard-drive 4 secondary hard-drive 6 card retention clamp 8 primary optical-drive
20
Technical Overview
Owner's Manual (PDF) - Page 23
... cover away from the computer and set it aside in "Before You Begin" on page 13. CAUTION: Ensure that sufficient space exists to the chassis, using a screw driver, if necessary. 3 Release the computer cover by sliding it away from the front of desk top space.
Computer Cover
23 Removing the Computer...
Owner's Manual (PDF) - Page 35
.../regulatory_compliance. Prerequisites
1 Remove the computer cover. Removing the Graphics-Card Bracket
1 Remove the screws that shipped with your computer, read the safety information that secure the graphics-card bracket to the chassis. 2 Lift the graphics-card bracket off the chassis. 3 Set the graphics-card bracket aside in "Before You Begin" on page 23. See...
Owner's Manual (PDF) - Page 36
... Cover" on page 25.
2 Follow the steps in "After Working Inside Your Computer" on chassis.
2 Replace the screws that secure the graphics-card bracket to the chassis. 1
2
1 screws (2)
2 graphics-card bracket
Replacing the Graphics-Card Bracket
1 Align the screw holes on the graphics-card bracket with the screw holes on page 15.
36
Graphics...
Owner's Manual (PDF) - Page 37
... your computer is equipped with your computer, read the safety information that secures the card-retention bracket to install graphics card. Removing the Graphics Card
1 Remove the screw that shipped with one PCI-Express x16 connector to the chassis. 2 Lift the card-retention bracket and set it aside in "Before You Begin" on page 35...
Owner's Manual (PDF) - Page 38
... clips on the system board. NOTE: The appearance of the card connector.
38
Graphics Card NOTE: Your graphics card may be different on your computer.
5 Press and hold the securing tab on page 21. 1 2
1 screw
2 card-retention bracket
3 Locate the graphics card (PCI-Express x16 card) on the power-cable connectors and disconnect the power cable...
Owner's Manual (PDF) - Page 39
... that:
• The guide clamp is aligned with the guide notch. • The top of the card or filler bracket fits around the
alignment guide. 4
3 2 1
1 PCI-Express x16 connector 2 graphics card
3 securing tab
4 power cable
Replacing the Graphics Card
1 Align the graphics card with the alignment bar. • The notch on top of all...
Owner's Manual (PDF) - Page 40
5 Replace the screw that secures the card-retention bracket. 1
2 3
1 screw 3 card-retention bracket 5 alignment guide 7 guide notches (2)
7 6 5 4
2 guide clamps (2) 4 alignment bar 6 filler bracket
40
Graphics Card
Owner's Manual (PDF) - Page 51
...Card
51 Replacing the Mini-Card
CAUTION: The connectors are installing. CAUTION: To avoid damage to the Mini-Card, ensure that there are no cables or antenna cables under the Mini-Card.
1 Align the notch on the system board and replace the screws that secure the Mini-Card...the white cable to ensure correct insertion. Use of the Mini-Card down into the system-board connector.
3 Press ...
Owner's Manual (PDF) - Page 73
....
See "Removing the Front Bezel" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. 15
Media-Card Reader
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page...
Owner's Manual (PDF) - Page 74
Removing the Media-Card Reader
1 Remove the screws that secure the Media-Card Reader to remove it from the system board connector F_USB1. See "System-Board Components" on page 21.
3 Slide and lift the Media-Card Reader to the front panel. The screws are located below the Media-Card Reader.
2 Disconnect the Media-Card Reader cable from the top panel. 12
3 4 5
6
74
Media-Card Reader
Owner's Manual (PDF) - Page 75
.... 4 Replace the computer cover.
See "Replacing the Front Bezel" on page 69. 3 Replace the front bezel. 1 Media-Card Reader guides (2) 3 top panel 5 screws (2)
2 slots (2) 4 Media-Card Reader 6 front panel
Replacing the Media-Card Reader
1 Gently slide the Media-Card Reader guides into the slots in "After Working Inside Your Computer" on page 78. 2 Replace the optical drive. See...
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