Dell V715W Support Question
Dell V715W Support Question
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Question posted by mrcypress on November 29th, 2011
Why Does The Paper Jam Every Time
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Current Answers
Answer #1: Posted by freginold on December 27th, 2011 10:16 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
There are many reasons your paper could be jamming:
- The paper could be bent, folded, or damp. Take the paper out of the tray, fan it out, flip it over so it's upside down, make sure it's stacked nice and tight, then put it back in the tray.
- There could be a scrap of paper stuck somewhere in the printer if you had a jam earlier. Open the covers and doors and make sure you don't see any small pieces of paper. If you have a can of compressed air, spray it inside the printer to be sure no paper is hiding anywhere.
- There could be a faulty or dirty sensor. If you can see any of the paper sensors, spray them with a can of compressed air.
- The feed rollers could be dirty or worn. You can try cleaning them with denatured alcohol or a rubber rejuvinator, or you could purchase new ones and replace them if they look worn out.
- The paper could be bent, folded, or damp. Take the paper out of the tray, fan it out, flip it over so it's upside down, make sure it's stacked nice and tight, then put it back in the tray.
- There could be a scrap of paper stuck somewhere in the printer if you had a jam earlier. Open the covers and doors and make sure you don't see any small pieces of paper. If you have a can of compressed air, spray it inside the printer to be sure no paper is hiding anywhere.
- There could be a faulty or dirty sensor. If you can see any of the paper sensors, spray them with a can of compressed air.
- The feed rollers could be dirty or worn. You can try cleaning them with denatured alcohol or a rubber rejuvinator, or you could purchase new ones and replace them if they look worn out.
Related Dell V715W Manual Pages
User's Guide - Page 5
...this product or a 26 AWG or larger replacement when connecting this area for clearing a paper jam. Refer service or repairs, other replacement parts. Use only the power supply and power ...Safety information
Connect the power cord to abrasion or stress. To avoid injury, use of the printer, unplug the power cord from the wall outlet and disconnect all external connections (such as furniture...
User's Guide - Page 6
... idle for 10 minutes.
• Select the lowest Power Saver timeout. Duplexing lets you print on both sides of the paper. About your printer
Thank you for a set amount of time (the Power Saver timeout).
• Share your printer. And if you may be delighted to automatically print on track fast. By selecting certain...
User's Guide - Page 10
... port 4 USB port
5 LINE Port
To
• Access the ink cartridges and printhead. • Remove paper jams.
Install, replace, or remove the ink cartridges.
Warning-Potential Damage: Do not touch the USB port except when plugging in your printer
10
Use this port if you do not have a dedicated fax line for the...
User's Guide - Page 14
... button is selected. Use
To
7 Select
• Select menu options. • Save settings. • Feed or eject paper.
Switch to wait for 3
seconds to feed or eject paper from a saved list of numbers.
Using the printer control panel buttons and menus
14 In Fax mode:
• Insert a three-second pause in Power Saver...
User's Guide - Page 15
... efficiency by reducing the printer power consumption (as much as 28 percent on the display. Note: If you may make .
Use
To
6 2-Sided/Eco Mode Activate 2-Sided to:
• Print on both sides of the paper (duplex).
Changing the Power Saver timeout
The Power Saver timeout is the time it takes for ten...
User's Guide - Page 21
... not used or damaged. • If you are using specialty paper, you adjust the paper guides.
1 Pull tray completely out of the printer.
2 Move the paper guides to the sides of tray.
Loading paper and original documents
21
Note: To avoid jams, make sure the paper does not buckle when you follow the instructions that came with...
User's Guide - Page 28
...paper in a paper jam.
• You load letter- Load up to
Make sure
25 sheets of the
transparencies. Note: For best results, allow it exits, and allow photos to dry at a time.
25 index cards, photo papers... each strip faces down . • The top of the labels feeds into the printer first. • The paper guides rest against the left , right, and bottom edges of the
label sheets.
...
User's Guide - Page 31
... should
print.
b Click Properties, Preferences, Options, or Setup.
Printing
31 c Select the print quality, the number of copies to print, the type of paper to close any printer software dialogs. Collated
Not collated
Notes:
• The collate option is available only when you are printing multiple copies. • To prevent smudging when...
User's Guide - Page 34
... sheets in the printer.
1 With a document open , click File Print. If necessary, choose the appropriate type of the label sheet.
The Define Custom Paper Size dialog appears.
4 Set the paper size. 5 Select the measurement units to use landscape orientation. • Make sure the same orientation is also selected in a paper jam. Printing on the...
User's Guide - Page 73
...cables or the and ports while actively sending a fax.
Receiving faxes automatically
1 Make sure that the printer is not
set to On, press the arrow buttons to scroll to On, and then press
to ...faxes automatically (Auto Answer On), then load paper in the printer. If you want , and then press
to save the setting.
2 Set the number of rings before the printer picks up to start the fax job....
User's Guide - Page 105
...Printer Home. 4 Choose your printer from the wall outlet.
Maintaining the printer
105
Cleaning the exterior of the printer
1 Make sure that the printer is sometimes due to improve the quality of the printer, unplug the power cord from the wall outlet and disconnect all paper from the printer... is turned off and unplugged from the printer drop-down list. 6 From the Maintenance...
User's Guide - Page 107
... Center provides step-by-step troubleshooting help and contains links to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for paper jam messages, and clear any surge protectors, uninterrupted power supplies, or extension cords. • Make sure the...
User's Guide - Page 113
...2 Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port...AND REINSTALL THE PRINTER SOFTWARE
Jams and misfeeds troubleshooting
• "Paper jam in the printer" on page 113 • "Paper jam in the duplex unit" on page 114 • "Paper jam in the printer
Note: The parts inside the printer are listed, then...
User's Guide - Page 114
... area behind the duplex cover has protruding ribs as part of the paper path. Troubleshooting
114 Paper jam in the duplex unit
Note: The parts inside the printer are sensitive. To avoid injury, use caution when accessing this area for jammed paper.
3 Firmly grasp the paper, and then gently pull it out.
Note: Be careful not to...
User's Guide - Page 115
Paper jam in the ADF (selected models only)
Note: The parts inside the printer are sensitive. Note: Be careful not to tear the paper while removing it out.
Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting
115 2 Firmly grasp the paper, and then gently pull it .
3 Reinsert the duplex unit.
4 Touch DONE or press , depending on...
User's Guide - Page 116
... more of the page" on page 117 • "Streaks or lines on printed image" on your printer model. 4 From your paper or specialty media. CHECK PAPER LOADING
• Load a smaller amount of paper into the printer. • Load paper with the paper.)
• Check the loading instructions for your computer, resume the print job.
Note: Be careful...
User's Guide - Page 144
... (ADF) clearing a paper jam in 115 loading documents 30 location 9 paper capacity 30 automatic fax conversion setting 70
B
banner paper loading 29
bidirectional communication enabling 139
black and white scanning 57 blocking faxes 80 Bluetooth
printing 42 setting the security level 42 setting up a connection 41 broadcast fax, sending immediately 72 buttons printer control panel...
User's Guide - Page 146
... factory default settings 131
IP address 102 configuring 85
IP address, assigning 102 iron-on transfers
loading 28
J
jams and misfeeds troubleshooting paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116
junk faxes blocking 80
K
key index 102
L
labels loading 28 printing 34
language...
User's Guide - Page 147
... 78
P
page does not print 111 Pages per Sheet copies 50 paper
conserving 6 loading 21, 27 paper default settings saving 29 paper exit tray location 9 paper jam in the ADF 115 paper jam in the duplex unit 114
paper jam in the printer 113 paper or specialty media misfeeds 116 paper tray
loading envelopes or photo cards 24
location 9 partial document or...
User's Guide - Page 149
..., fax cannot receive faxes 123 cannot run fax software 124 cannot send faxes 121 error messages, printer control panel 125
troubleshooting, jams and misfeeds
paper jam in the ADF 115 paper jam in the duplex unit 114 paper jam in the printer 113 paper or specialty media 116 troubleshooting, memory card cannot print from a flash
drive 127 checklist 127 nothing...
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