Get support for Dell Precision 390

Dell Precision 390 Support Question

Dell Precision 390 Support Question

Find answers below for this question about Dell Precision 390.
Need a Dell Precision 390 manual? We have 1 online manual for this item!
Question posted by Stemccart on June 18th, 2014

Dell Precision 390 Won't Boot Orange Light Flashing

The person who posted this question about this Dell product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by prateekk007 on June 18th, 2014 12:49 PM
This answer was accepted by the poster of the original question.
prateekk007

Member since:
December 5th, 2012

Points: 2,137,520
1,100
points
Hi Stemccart,

Please follow the steps mentioned in the below link and see if that helps:

http://dell.to/1iNy4Lu

Please reply if you have further queries.

To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; India Customers. For Here for Dell support videos.


Thanks & Regards
Prateek K


Answer #2: Posted by TechSupport101 on June 18th, 2014 12:30 PM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,325
100
points
Hi. For most (if not all?) Dell systems, blinking amber generally indicates a powersupply or motherboard failure (see an example here).

To help isolate it to one or both of these parts you could start disconnecting one or more parts at a time till it changes from blinking amber.

The minimum you would need is the motherboard, powersupply and front panel (power button). If you were to remove the processor, memory, videocard, drives, and any PCI/PCIe cards, the powerled should go to solid amber (for no post). If it's still blinking amber, you're most likely indeed looking at a powersupply or motherboard issue.

I've seen a faulty drive cause this (seemed like it was shorting something out internally causing the system to short (luckily didn't cause damage to other parts), so don't automatically assume it's the motherboard and/or powersupply if you can exclude several parts.

Related Dell Precision 390 Manual Pages

Quick Reference Guide - Page 2

... Glossary in trademarks and trade names other than its own. Abbreviations and Acronyms For a complete list of Dell Inc.; Reproduction in any proprietary interest in your computer. disclaims any manner whatsoever without notice. © 2006 Dell Inc. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Red Hat is strictly...
Quick Reference Guide - Page 3

...View (Tower Orientation 19 Back View (Tower Orientation 21 Front View (Desktop Orientation 22 Back View (Desktop Orientation 24 Back-Panel Connectors 25 Inside View 27 System Board Components 28... the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42 Index 45 Contents 3
Quick Reference Guide - Page 5

... • My device documentation • Desktop System Software (DSS) Find It Here Drivers and Utilities CD (also known as a PDF at support.dell.com. NOTE: This document is optional and...CD to reinstall drivers, run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to run the "Dell Diagnostics" on your computer. What ...
Quick Reference Guide - Page 6

...; How to configure system settings • How to direct your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve ...8226; Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Dell™ Product Information Guide User's Guide Microsoft® Windows® XP Help and Support ...
Quick Reference Guide - Page 7

.... Certified drivers, patches, and software updates • Desktop System Software (DSS) - Service call and order status, warranty, and repair information • Service and support - DSS provides critical updates for your region to use the customized Dell Premier Support website at premier.support.dell.com. support.dell.com NOTE: Select your operating system and support...
Quick Reference Guide - Page 8

... system product key label is located on the operating system you reinstall your computer. NOTE: The color of Dell Precision™ products and the Linux operating system • Additional information regarding Linux and my Dell Precision computer Find It Here Operating System CD The operating system is optional and may not ship with your...
Quick Reference Guide - Page 18

... purchased an IEEE 1394 card. You have completed the setup for more information on the computer and monitor. NOTE: If your desktop computer. 18 Quick Reference Guide For instructions on contacting Dell and for your computer has a sound card installed, connect the speakers to verify that came with your computer, read the...
Quick Reference Guide - Page 19

...or DVD from or writes data to the hard drive. or DVD-drive activity light The CD/DVD-drive activity light is operating. 6 IEEE 1394 connector (optional) Use the optional IEEE 1394 ...for high-speed data devices such as digital video cameras and external storage devices. Wait until this light turns off before you remove the floppy from the drive. 4 floppy-drive eject button Press this...
Quick Reference Guide - Page 20

..., and turn the computer on. 7 USB 2.0 connectors (2) 8 Dell badge rotation notch 9 power button 10 power light 11 microphone connector 12 headphone connector 13 diagnostic lights (4) 14 network link light Use the USB connectors on the front of your computer for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable...
Quick Reference Guide - Page 23

... headphones and most kinds of the computer for devices that you connect occasionally, such as flash memory keys or cameras, or for bootable USB devices (see "Power Management" in the...network connection. The power light illuminates and blinks or remains solid to help you use the power button to attach a personal computer microphone for more information on booting to place it is...
Quick Reference Guide - Page 25

...A good connection exists between a 10-Mbps network and the computer. • Orange - Quick Reference Guide 25 If your computer is not detecting a physical connection ...Green - Back-Panel Connectors 1 2 34 5 6 7 11 1 mouse connector 2 parallel connector 3 link integrity light 10 9 8 Plug a standard mouse into a USB connector. If you connect a mouse to the parallel connector. ...
Quick Reference Guide - Page 35

... shutting down your computer, see your User's Guide. 3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see the Windows desktop. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and...
Quick Reference Guide - Page 37

... operating system or the program that was running when the message appeared. The lights can be displayed on resolving any of the procedures in this section, follow ... for suggestions on the monitor identifying the problem. When the computer starts normally, the lights flash. Light Pattern Problem Description Suggested Resolution The computer is in a normal off to shadowed memory ...
Quick Reference Guide - Page 38

.... Suggested Resolution Run the BIOS Recovery utility, wait for Normal Operation. 5 Press to boot to the operating system. 6 Run the Dell Diagnostics. Operating in the recovery mode. If the first memory module tested is defective, repeat... A possible processor failure has occurred. the computer is in Debug Mode. Light Pattern Problem Description A possible BIOS failure has occurred;
Quick Reference Guide - Page 39

... 3 Repeat this process for resource conflicts (see"Resolving Software and Hardware Incompatibilities" on contacting Dell, see your User's Guide. For instructions on page 32). 4 If the problem persists, contact Dell. Reseat all USB devices, check cable connections, and then restart the computer. Light Pattern Problem Description A possible expansion card failure has occurred.
Quick Reference Guide - Page 40

...memory error occurs during start-up or diagnostic testing. Contact Dell for Normal Operation. 5 Press to boot to ensure that your computer is successfully communicating with the ...the remaining modules to the operating system. 6 Run the Dell Diagnostics. Please Populate Memory in Debug Mode. Light Pattern Problem Description No memory modules are not defective. 8 ...
Quick Reference Guide - Page 41

...If the problem persists, contact Dell. For instructions on contacting Dell, see your User's Guide.... Quick Reference Guide 41 Another failure has occurred. This pattern also displays when you enter system setup and may not indicate a problem. • Ensure that you are installing are properly connected to the system board from the computer for each card. Light...
Quick Reference Guide - Page 42

...branches into two connectors (plug these connectors into the monitor cables). For information on contacting Dell, see page 15. Solution Where to Find Additional Information If your User's Guide. ...for the desktop computer, see page 18. 42 Quick Reference Guide for information on the back of my computer? If you need to the with your computer. Light Pattern ...
Quick Reference Guide - Page 45

... network adapter, 26 parallel, 25 power, 21, 24 serial, 26 sound, 26 USB, 20, 23, 26 D Dell support site, 7 Dell Diagnostics, 34 Dell Premier Support website, 6-7 diagnostic lights, 37 diagnostics beep codes, 36 Dell, 34 Drivers and Utilities CD, 5 lights, 20, 23, 37 documentation device, 5 online, 7 Product Information Guide, 6 Quick Reference, 5 ResourceCD, 5 User's Guide, 6 drivers ResourceCD...
Quick Reference Guide - Page 46

... S safety instructions, 6 Service Tag, 6 software conflicts, 32 sound connectors line-in, 26 line-out, 26 system board, 28 System Restore, 32 T troubleshooting conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 Hardware Troubleshooter, 32 Help and Support Center, 7 restore to previous state, 32 U USB connector, 26 connectors, 20, 23 User's Guide, 6 V voltage selection...

Similar Questions

Ask a New Question
Use the box below to post a new question about this Dell product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Dell Manuals

Find free Dell Precision 390 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Dell Reviews

View thousands of Dell user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Dell customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Dell customer service rankings, employee comments and much more from our sister site.

Dell Recalls

Find comprehensive Dell recall information updated hourly on RecallOwl.com.