Dell Precision 390 Support Question
Dell Precision 390 Support Question
Find answers below for this question about Dell Precision 390.Need a Dell Precision 390 manual? We have 1 online manual for this item!
Question posted by williamsb009 on September 30th, 2012
Amber Power Light Blinking. Computer Won't Turn On...
Tried different outlet and different power cord.
Current Answers
Answer #1: Posted by NiranjanvijaykumarAtDell on November 1st, 2012 6:06 AM
NiranjanvijaykumarAtDell
Member since:
May 12th, 2012 Points: 807,180
Member since:
May 12th, 2012 Points: 807,180
Hello williamsb009,
I am from Dell Social Media and Community.
On the front panel of your system there are 4 green LEDs (numbered 1 through 4) serve as a guide for system troubleshooting.
Start up your system and check for any pattern of the LEDs blinking.
Follow the link below for further troubleshooting.
http://support.dell.com/support/edocs/systems/ws390/en/ug_en/html/tools.htm#wp1055897
If you need any further assistance, message me on twitter. I will be glad to help.
Dell-Niranjan
Twitter: @NiranjanatDell
I am from Dell Social Media and Community.
On the front panel of your system there are 4 green LEDs (numbered 1 through 4) serve as a guide for system troubleshooting.
Start up your system and check for any pattern of the LEDs blinking.
Follow the link below for further troubleshooting.
http://support.dell.com/support/edocs/systems/ws390/en/ug_en/html/tools.htm#wp1055897
If you need any further assistance, message me on twitter. I will be glad to help.
Dell-Niranjan
Twitter: @NiranjanatDell
NiranjanAtDell
Dell Inc
Related Dell Precision 390 Manual Pages
Quick Reference Guide - Page 3
...Your Computer 19
Front View (Tower Orientation 19 Back View (Tower Orientation 21 Front View (Desktop Orientation 22 Back View (Desktop Orientation 24 Back-Panel Connectors 25 Inside View 27 System Board Components 28 Locating Your User's ... 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 Frequently Asked Questions 42
Index 45
Contents
3
Quick Reference Guide - Page 5
...computer • How to care for my computer • My computer documentation • My device documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities CD (also known as a PDF at support.dell.com.... the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts • How to run the "Dell Diagnostics" on your...
Quick Reference Guide - Page 13
4 Connect the speakers. Quick Reference Guide
13 NOTE: If your computer has a sound card installed, connect the speakers to the card.
5 Connect the power cables and turn on the computer and monitor.
Quick Reference Guide - Page 18
... the power cables
5 and turn on the IEEE 1394 card, see your computer and operating system. 4 Connect the speakers.
For instructions on contacting Dell and for your computer, read the documentation that the software or device is only available if you install any devices or software that did not come with your desktop...
Quick Reference Guide - Page 19
... on when the computer reads data from or writes data to the optional floppy drive. or DVD-drive eject button
Press this light turns off before you remove the floppy from the drive.
4 floppy-drive eject button Press this button to eject a floppy disk from the optional floppy drive.
5 ...
Quick Reference Guide - Page 20
.... The power light illuminates and blinks or remains solid to turn the computer on. See "Diagnostic Lights" on page 37 for a description of light codes that can help you troubleshoot problems with your computer.
The light might also be used to wake the system or to turn the badge. Press this button to indicate different states: • No light - NOTICE...
Quick Reference Guide - Page 22
... drive.
3 floppy-drive eject button Press this light turns off before you remove the floppy from the drive.
2 CD- or DVD-drive activity light
The CD/DVD-drive activity light is on when the computer reads data from or writes data to the hard drive. Front View (Desktop Orientation)
1
23 4 5
6
7
8
13
12 11
10
9
1 floppy...
Quick Reference Guide - Page 23
... remain connected, such as a wake device in a power-saving mode. • Blinking or solid amber - Use the headphone connector to indicate different states: • No light - The network light is configured as printers and keyboards. It is recommended that can also be on the diagnostic code. The power light illuminates and blinks or remains solid to attach headphones and...
Quick Reference Guide - Page 24
Back View (Desktop Orientation)
1
2
3
4
1 card slots
Access connectors for any installed PCI or PCI Express cards.
2 power connector
Insert the power cable into this connector.
3 voltage selection switch See the safety instructions located in the Product Information Guide for more information.
4 back-panel connectors Plug serial, ...
Quick Reference Guide - Page 25
...
1
2
34 5
6 7
11 1 mouse connector
2 parallel connector
3 link integrity light
10
9
8
Plug a standard mouse into a USB connector. A good connection exists between... User's Guide.
• Green - Connect a parallel device, such as a printer, to the same address. Turn off the computer and any attached devices before you have a USB printer, plug it into the green mouse connector....
Quick Reference Guide - Page 27
... View
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.
1
2 12
11 10 9 8
7
3
4 5 6
1 power supply 2 system board 3 secondary hard drive bay 4 processor airflow shroud 5 primary hard drive bay 6 card fan
7 processor fan 8 lower 3.5 inch drive bay 9 upper 3.5 inch drive...
Quick Reference Guide - Page 29
... battery socket (BATTERY) 4 memory fan connector (FAN_MEM) 5 front panel connector 6 main power connector (POWER) 7 IDE drive connector (IDE) 8 SATA connectors (SATA-1, SATA-3,
SATA-0, SATA-2)... as: • Technical specifications • Information for changing the orientation of your computer from a desktop to a tower • Front and back views of your computer, including all of the available ...
Quick Reference Guide - Page 31
Caring for Your Computer
To help maintain your computer, follow these suggestions: • To avoid losing or corrupting data, never turn off your computer when the hard drive light is on a regular basis. • Periodically clean your monitor screen, mouse, and keyboard (see your User's Guide for more
information). cover latch release computer...
Quick Reference Guide - Page 35
...Your Hard Drive
1 Turn on shutting down your...computer boots according to run . For more information on shutting down your computer and try again. Then shut down and restart the computer.
Starting the Dell Diagnostics From the ...that no diagnostics utility partition has been found, see the Microsoft Windows desktop. Quick Reference Guide
35 If multiple versions are listed, select
the...
Quick Reference Guide - Page 36
...Codes
Your computer might emit a series of beeps during start-up in the Product Information Guide. • Turn on your computer's components and devices, such as connectors. One possible beep code (code 1-3-1) consists of... failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure
36
Quick Reference Guide
Quick Reference Guide - Page 37
... in a normal off
Plug the computer into a working
condition or a possible pre-BIOS
electrical outlet and press the power
failure has occurred. The lights can be displayed on resolving any of the lights identify the problem.
NOTE: The diagnostic lights turn off to shadowed memory Math-coprocessor test failure Cache test failure
Error Messages
NOTE: If...
Quick Reference Guide - Page 39
Light Pattern
Problem Description A possible expansion card failure has occurred. For more information on removing a card, see your User's Guide. A possible USB failure has occurred.
Reseat all USB devices, check cable connections, and then restart the computer.
For instructions on page 32).
4 If the problem persists, contact Dell. Reinstall all power and data...
Quick Reference Guide - Page 42
NOTE: The diagnostic lights turn off after a short time if the computer is in a normal operating condition...Tower Orientation)" on page 9 or "Setting Up Your Computer (Desktop Orientation)" on page 14 for information on contacting Dell,
see your shipping box for the
desktop computer, see page 15. Light Pattern
Problem Description
Suggested Resolution
The computer is in a normal ...
Quick Reference Guide - Page 45
...26 line-in, 26 line-out, 26 mouse, 25 network adapter, 26 parallel, 25 power, 21, 24 serial, 26 sound, 26 USB, 20, 23, 26
D
Dell support site, 7
Dell Diagnostics... activity light, 19-20, 22-23
hardware beep codes, 36 conflicts, 32 Dell Diagnostics, 34
Hardware Troubleshooter, 32 headphone
connector, 20, 23 Help and Support Center, 7
I
IEEE connectors, 19, 22
installing parts turning off ...
Quick Reference Guide - Page 46
See system board mouse
connector, 25
N
network connector, 26
O
Operating System CD, 8 Installation Guide, 8
P
power button, 20, 23 connector, 21, 24 light, 20, 23
problems beep codes, 36 conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 restore to previous state, 32
R
reinstalling Drivers and Utilities CD, 5 ResourceCD, 5
ResourceCD Dell Diagnostics, 34
S
safety instructions, 6 Service...
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