Dell Precision 380 Support Question
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Question posted by thembe on December 27th, 2013
Dell Precision 380 Won't Power Up
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Related Dell Precision 380 Manual Pages
Quick Reference Guide - Page 2
... registered trademarks of Dell Inc.; A01
Intel and Pentium are registered trademarks of Dell Inc.
is subject to change without the written permission of Microsoft Corporation.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Reproduction in any proprietary interest in this text: Dell, the DELL logo, and Dell Precision are not applicable...
Quick Reference Guide - Page 3
... View (Tower Orientation 19 Back View (Tower Orientation 21 Front View (Desktop Orientation 22 Back View (Desktop Orientation 24 Back-Panel Connectors 24 Inside View 27 System Board Components 28...174; Windows® XP System Restore 32 Using the Last Known Good Configuration 34 Dell Diagnostics 34 Before You Start Testing 36 Beep Codes 36 Error Messages 37 Diagnostic Lights 37 ...
Quick Reference Guide - Page 5
...documentation • My device documentation • Desktop System Software (DSS)
Find It Here
Drivers and Utilities CD (also known as a PDF at support.dell.com. NOTE: Additional information may ship ...How to care for my computer • Basic troubleshooting information • How to run the Dell Diagnostics • Error codes and diagnostic lights • How to remove and install parts ...
Quick Reference Guide - Page 6
...; How to configure system settings • How to direct your computer when you use support.dell.com or contact technical support. • Enter the Express Service Code to troubleshoot and solve ...8226; Service Tag and Express Service Code • Microsoft Windows License Label
Find It Here Dell™ Product Information Guide
User's Guide Microsoft® Windows® XP Help and Support ...
Quick Reference Guide - Page 7
.... 4 Follow the instructions on my computer configuration, product specifications, and white papers
• Downloads - Under Select a Device, scroll to System and Configuration Utilities, and click Dell Desktop System Software.
• How to view the appropriate support site.
• Community - The website may not be
as a modem)
Windows Help and Support Center 1 Click...
Quick Reference Guide - Page 8
To reinstall your operating system, use the Operating System CD. After you ordered.
NOTE: The color of Dell Precision™
products and the Linux operating system • Additional information regarding Linux and my Dell
Precision computer
Find It Here
Operating System CD
The operating system is located on your computer. Your operating system product key...
Quick Reference Guide - Page 10
NOTE: You may need to use the provided adapter or cable to the computer.
10
Quick Reference Guide
www.dell.com | support.dell.com
3
Connect the monitor. Depending on your graphics card, you can connect your monitor to connect your monitor in various ways.
Quick Reference Guide - Page 14
... the network adapter.
You have now completed the setup for your computer.
1
Connect the keyboard and the mouse. www.dell.com | support.dell.com
6
Install additional software or devices. Setting Up Your Computer (Desktop Orientation)
CAUTION: Before you install any of the procedures in this section, follow the safety instructions in the Product...
Quick Reference Guide - Page 18
... the speakers.
Connect the power cables
5
and turn on the
3 2
1
IEEE 1394 card, see your computer and operating system.
To purchase a
card, contact Dell.
Before you purchased an
...documentation that came with your User's
Guide.
6
Install additional software or devices. Your desktop computer has an
optional front IEEE 1394
connector. You have now completed the setup ...
Quick Reference Guide - Page 20
... USB devices (see system setup for more information on booting to turn off . • Steady green -
www.dell.com | support.dell.com
6 IEEE 1394 connector (optional)
7 USB 2.0 connectors (2)
8 Dell™ badge rotation notch
9 power button
10 power light
11 microphone connector 12 headphone connector 13 diagnostic lights (4) 14 network link light
Use the optional IEEE...
Quick Reference Guide - Page 22
www.dell.com | support.dell.com
Front View (Desktop Orientation)
1
23
456
7
4 3 2 1
12
11 10
9
8
1 upper 5.25-inch drive bay
This bay holds a CD/DVD drive.
2 lower 5.25-inch drive bay This bay holds ...
Quick Reference Guide - Page 24
Back-Panel Connectors
1
2
345
6 7 8
12
11
10
9
24
Quick Reference Guide www.dell.com | support.dell.com
Back View (Desktop Orientation)
1
2
3
4
1 card slots
Access connectors for any installed PCI or PCI Express cards.
2 power connector
Insert the power cable into this connector.
3 voltage selection switch See the safety instructions in the Product Information Guide for more...
Quick Reference Guide - Page 29
...memory fan connector (FAN_MEM) 5 front panel connector 6 main power connector (POWER) 7 IDE drive connector (IDE) 8 SATA connectors (SATA... • Information for changing the orientation of your computer from a desktop to a tower • Front and back views of your computer,...using the Dell Diagnostics and reinstalling drivers • Information on how to contact Dell You can access the User's...
Quick Reference Guide - Page 35
..., see your User's Guide.
3 When the boot device list appears, highlight Boot to Utility Partition and press . 4 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows desktop. On the next start-up, the computer boots according to the devices specified in system setup.
4 When the boot...
Quick Reference Guide - Page 36
... in this section, follow the safety instructions in the following table. www.dell.com | support.dell.com
Before You Start Testing
CAUTION: Before you that the computer encountered ... interrupt mask register failure Interrupt vector loading failure Keyboard Controller Test failure NVRAM power loss Invalid NVRAM configuration Video Memory Test failure Screen initialization failure
36
Quick ...
Quick Reference Guide - Page 39
... restart the computer.
• If the problem persists or the computer has integrated graphics, contact Dell. A possible graphics card failure has occurred.
Reseat all USB devices, check cable connections, and...the computer.
3 Repeat this process for each card.
Reinstall all power and data cables and restart the computer. Quick Reference Guide
39 Light Pattern
Problem Description A possible...
Quick Reference Guide - Page 42
... Find Additional Information
If your computer has the required See "Setting Up Your Computer
graphics card to your User's Guide. An adapter should be (Desktop Orientation)" on contacting Dell, see
your computer. For more
connectors on page 9 or
monitor setup, then look in your speakers for a Y-cable. If you need to use...
Quick Reference Guide - Page 43
...'s Guide, see "Finding Information" on page 5. Locate information about following documentation is available for illustrations of the
more information on the Dell Support website at the Dell forum chat room. Your desktop computer has eight USB connectors (two on the front, one page 19 for your computer: • User's Guide • Product Information...
Quick Reference Guide - Page 45
...25 parallel, 25 power, 21, 24 serial, 26 sound, 26 USB, 20, 23, 26
D
Dell support site, 7
Dell Diagnostics, 34
Dell Premier Support website, 6-7
diagnostic lights, 37
diagnostics beep codes, 36 Dell, 34 Drivers and ...H
hard drive activity light, 19-20, 22-23
hardware beep codes, 36 conflicts, 32 Dell Diagnostics, 34
Hardware Troubleshooter, 32 headphone
connector, 20, 23 Help and Support Center, 7
...
Quick Reference Guide - Page 46
..., 22-23 link integrity, 25 network, 25 network activity, 25 power, 20, 23
M
microphone connector, 26
Microsoft Windows label, 6 motherboard. See system
board
mouse connector, 25
P
power button, 20, 23 connector, 21, 24 light, 20, 23
problems beep codes, 36 conflicts, 32 Dell Diagnostics, 34 diagnostic lights, 37 restore to previous state, 32...
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