Dell PowerEdge 840 Support Question
Dell PowerEdge 840 Support Question
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Question posted by susieStar on March 31st, 2014
How To Test Video Memory On A Dell Power Edge 840
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Answer #1: Posted by JCatDell on March 31st, 2014 2:42 PM
JCatDell
Member since:
March 11th, 2014 Points: 136,220
Member since:
March 11th, 2014 Points: 136,220
Hi, there is not a specific video memory test. If you use the 32 bit diags tool to run the system tests it will test the video subsystem.
Josh Craig
Dell | Social Outreach Services - Enterprise
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Related Dell PowerEdge 840 Manual Pages
Getting Started Guide - Page 12
... (continued) Optical drive
Diskette drive Tape drive
Connectors Externally accessible
Back NIC PS/2-style keyboard PS/2-compatible mouse Serial USB Video
Front Video USB
Internally accessible IDE channel SATA channels
Video Video type Video memory
Power AC power supply
Wattage Voltage Heat dissipation
One IDE CD, DVD, or combination CD-RW/DVD NOTE: DVD devices are data only...
Hardware Owner's Manual (PDF) - Page 2
... Microsoft Corporation;
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, and XPS are trademarks of ...is a registered trademark of Intel Corporation; Microsoft, MS-DOS, Windows, and Windows Server are registered trademarks of The Open Group in trademarks and trade names other countries; ...
Hardware Owner's Manual (PDF) - Page 27
...
Slave interrupt-mask register failure
Interrupt vector loading failure
Keyboard-controller test failure
CMOS failure
System configuration check failure
Keyboard controller not detected
Video memory test failure
Screen initialization failure
Screen-retrace test failure
Video ROM search failure
No timer tick Shutdown test failure
Faulty system board. See "Getting Help" on page 109. See...
Hardware Owner's Manual (PDF) - Page 32
....dell.com for the latest support information about booting from an external device attached to installed system, video, and redundant memory, including size, type, and speed of video memory.
Some operating systems cannot install with more than 2 GB of the Logical Processor option. Video Memory
Displays the amount of memory modules, system video memory size, system memory test...
Hardware Owner's Manual (PDF) - Page 77
... the system. See "Opening the System" on the memory module socket, and insert the memory module in Figure 3-21, to allow the
memory module to install the remaining memory modules. Installing and Removing a Memory Module
1
4
2
3
1 memory module 4 alignment keys (2)
2 memory module socket ejectors (2)
3 socket
5 Align the memory module's edge connector with the ejectors on , including any...
Hardware Owner's Manual (PDF) - Page 92
..., see the documentation for each PCI device for power management) Available Available PS/2 mouse port unless the mouse is disabled through the System Setup program Math coprocessor IDE optical drive controller Available
Troubleshooting the Video Subsystem
Problem • Monitor is not working properly. • Video memory is faulty.
92
Troubleshooting Your System IRQ Assignment...
Hardware Owner's Manual (PDF) - Page 93
... System Setup program and ensure that the monitor is resolved, replace the faulty keyboard.
See "Using Server Administrator Diagnostics" in "Running the System Diagnostics." If the tests fail, see "Getting Help" on page 111.
See "Using Dell PowerEdge Diagnostics" on the expansion card, not to the connector on page 111. In this system configuration...
Hardware Owner's Manual (PDF) - Page 94
...Problem • Device connected to step 4. See "Using the System Setup Program" on page 94.
If the tests run successfully but the problem persists, see "Getting Help" on page 121. 3 Turn off the system and ...a working cable, and turn on page 111. See "Using Dell PowerEdge Diagnostics" on the system and the serial device. 2 Examine the mouse and its cable for your application.
Hardware Owner's Manual (PDF) - Page 97
... installed:
• Expansion cards • Power supplies • Fans • Processors and heat sinks • Memory modules • Drive-carrier connections to the backplane board, if applicable 3 Ensure that you
removed. Troubleshooting Your System
97 See "Using Dell PowerEdge Diagnostics" on page 72. 8 Run the appropriate online diagnostic test. Action CAUTION: Only trained service...
Hardware Owner's Manual (PDF) - Page 98
...defective battery. If the system seems to speed up or slow down. See "Using Dell PowerEdge Diagnostics" on page 43.
98
Troubleshooting Your System See "Opening the System" on...the System Setup program, replace the battery. Troubleshooting Power Supplies
Problem • System-status indicators are amber. • Power-supply fault indicators are authorized to the electrical outlet ... test.
Hardware Owner's Manual (PDF) - Page 99
...Power Supply" on page 69. Action Ensure that the power...fan. See "Using Dell PowerEdge Diagnostics" on page 47. Troubleshooting Your System
99 The power indicator turns green to...to recognize the power supply and to signify that the power supply is ... components inside the system. See "Power Supply" on page 121. Action ...the faulty power supply.
Troubleshooting a Fan
Problem ...
Hardware Owner's Manual (PDF) - Page 100
... the system. See "Installing Memory Modules" on page 43. 6 Reseat the memory modules in their sockets. To...power connector. See "Closing the System" on the system and attached peripherals.
100
Troubleshooting Your System See "Closing the System" on page 65. See "Using Dell PowerEdge....
Before performing any of memory installed matches the system memory setting, go to remove the...
Hardware Owner's Manual (PDF) - Page 101
...See "Installing Memory Modules" on page 43. 3 Run the appropriate online diagnostic test. d Close the system. b Open the system.
If the problem persists, see "General Memory Module Installation Guidelines... disconnect the system from its electrical outlet, and turn on page 47. See "Using Dell PowerEdge Diagnostics" on page 43. See "Using the System Setup Program" on page 43.
See...
Hardware Owner's Manual (PDF) - Page 103
...and replace it with a tape cartridge that you know works. 2 Ensure that a power cable is enabled.
Troubleshooting Your System
103 Action CAUTION: Only trained service technicians are ...Open the system. See "Using Dell PowerEdge Diagnostics" on selecting the SCSI ID number and enabling or disabling termination.
4 Run the appropriate online diagnostics tests. See "Opening the System" on...
Hardware Owner's Manual (PDF) - Page 104
... 72. 8 Ensure that the tape drive's data and power cables are authorized to remove the system cover and access ...on the hard drive. 1 Run the appropriate online diagnostics test. Before you cannot resolve the problem, see your Product ...One or more hard drives not recognized by the system.
See "Using Dell PowerEdge Diagnostics" on obtaining technical assistance. 6 Open the system. CAUTION: ...
Hardware Owner's Manual (PDF) - Page 106
...the Boot Drive" on page 111. 2 Ensure that the power cable is configured and connected properly. Troubleshooting a SATA Hard...Only trained service technicians are configured correctly. See "Using Dell PowerEdge Diagnostics" on page 54."
7 Ensure that the required...on the hard drive. 1 Run the appropriate online diagnostic test. NOTICE: This troubleshooting procedure can destroy data stored on...
Hardware Owner's Manual (PDF) - Page 107
...System Setup program and ensure that the power cable is configured and connected properly....computer and protecting against electrostatic discharge.
1 Run the appropriate online diagnostic test.
If the problem persists, continue to the drive.
NOTE: When ... SAS RAID controller performs incorrectly or not at all. See "Using Dell PowerEdge Diagnostics" on page 43. 7 If the hard drive is the...
Hardware Owner's Manual (PDF) - Page 108
...online diagnostic test. See "Removing a Hot-Plug SAS or SATA Hard Drive" on page 47. 13 Reconnect the system to the next step.
5 Remove the bezel. See "Using Dell PowerEdge Diagnostics"...SAS RAID controller, ensure that the following RAID components are properly installed
and connected: • Memory module • Battery 10 Verify that the controller card is not resolved, continue to its ...
Hardware Owner's Manual (PDF) - Page 126
... Area, Website and E-Mail Address
Website: www.dell.com.ai E-mail: la-techsupport@dell.com Technical Support Website: www.dell.com.ag E-mail: la-techsupport@dell.com Technical Support Technical Support (Dell™ Dimension™, Dell Inspiron™, Dell OptiPlex™, Dell Latitude™, and Dell Precision™) Technical Support (servers and storage)
Area Codes, Local Numbers, and...
Hardware Owner's Manual (PDF) - Page 153
...video driver - video memory - To display a program at a chosen resolution with the desired number of Microsoft software technologies that provides (in combination with the monitor) your monitor must install the appropriate video drivers and your system's video capabilities. Watt(s).
Windows Server... system resources-
video resolution - Uninterruptible power supply.
XML ...
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