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Question posted by wilkiedm on April 12th, 2013

My Touchpad Is Not Working On My Dell Latitude E6530

How do i repair ?

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Answer #1: Posted by RathishC on April 12th, 2013 10:23 AM

This answer was accepted by the poster of the original question.

RathishC

Member since:
June 19th, 2012

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Hi Wilkiedm,

Please boot the computer in safe mode. To boot the computer in Safe Mode, turn on the computer and start tapping F8 keys which would take you to Advanced Boot Options screen. Using the up and down arrow key, select “Safe Mode” to boot the computer into Safe Mode.

If the touchpad is working fine in Safe Mode then follow the steps mentioned below:

Uninstall the touchpad drivers:

-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer

To install the touch pad driver click the link mentioned below:

http://dell.to/10pbCPJ

-- Enter the Service Tag and choose the Operating System.
-- Download and install the drivers for touchpad.
-- Restart the computer. Please check if the issue is resolved now.

You can also refer the link mentioned below to troubleshoot on touchpad issues:

You can refer the Dell Article 277550 on www.support.dell.com

http://dell.to/VFSf1O

Please respond for further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Answer #2: Posted by TommyKervz on April 12th, 2013 6:50 AM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,853

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Greeting - If it just suddely stopped working then it driver may be corrupted. Wether the case ubove applies or you just installed a fresh system the remedy is the same. You need to re/install your touchpad driver available on you device's driver disc. If this disc is lost, you can download it here by seletcing your OS first:

http://www.dell.com/support/drivers/us/en/04/Product/latitude-e6530

Hope that is helpful.
Kervz at www.satechhelp.co.za

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